AIR. According to the site Retardvol.fr Air Austral has been condemned by the court of close to Mamoudzou, Mayotte, be 31 December 2019, to indemnify the passengers of a delayed flight for more than 16 hours. The company argued in a hidden defect which affects the reactors Rolls-Royce for its Boeing 787 aircraft. These problems had persisted over several months resulting in a significant modification of the program of flight to Mayotte, but especially to significant delays or postponements for the passengers.
“The court recalled that a latent defect may constitute an extraordinary circumstance only at the time of its revelation. Initially, the defect could amount to an extraordinary circumstance, but in a short period of time, the time that Air Austral could organize and chartering other aircraft. However, in reality, the flight booked by the passenger had taken place more than two months after Air Austral has taken the decision to stop the aircraft. To the extent that Air Austral had knowledge of the defect and of the defect of the engine upstream of the flights, it could not relieve itself of its responsibility”says Retardvol.fr. But the case is not finished, since Air Austral has filed an appeal against this decision which is now to the supreme court.
Another similar directory has been processed this time by the tribunal of Saint-Denis on the 20th February last : the judges gave reason to the airline. “The capital forced the 787 has been recognized as a result of a manufacturing defect by the manufacturer. Air Austral has also been proposed as alternative solutions to the passengers, which fact that the exceptional circumstances have been recognized by the court”note the direction of Air Austral.