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‘Ziggo and KPN are introducing significant price increases this year’ – Kassa

22 apr 2021

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Consumers can expect an average price increase of 27 euros per year at Ziggo and KPN this year, Pricewise states after its own research. The two largest providers have yet to disclose their actual rates.

The expected increase is higher than last year, when prices increased by an average of 20 euros. In the past three years, the annual rates have increased by an average of 75 euros. –

Future-proof

KPN is expected to increase its rates from July by an average of 2.50 euros per month. Ziggo increases by 2 euros.

Pricewise calls this price increase “inevitable.” Huge investments have been made to the network in the past year future proof they write. For example, KPN is working on the rollout of fiber optics, Ziggo is working on improving download and upload speeds. Those investments will be passed on, the comparison site expects.

New customers

According to Pricewise, the two companies also incur a lot of customer acquisition costs. This is partly due to a growing number of internet-only subscriptions. “This makes it easy for customers to purchase other services elsewhere, such as TV and telephone calls,” says Jeroen Snellen of Pricewise. “This makes it more difficult to retain customers.”

Bron: Pricewise

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