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Zayed University Student Counseling Center: Services and Privacy Guarantee

Suhaila Al Kaabi, Student Awareness Officer at the Student Counseling Center at Zayed University, said that the center provides six basic services to university students, namely individual consultations, training programmes, health consultations and awareness through activities, events and programmes, the electronic library, academic facilities for mental and physical health, and comprehensive care that provides Counseling, health and follow-up services are integrated in accordance with the highest international standards and best practices applied in this field, with the aim of improving the student’s academic experience.

Suhaila Al-Kaabi told Al-Bayan: University life may place enormous burdens on the shoulders of many young people, especially those who suffer from pre-existing psychological difficulties or family or even life pressures. There is also another challenge that lies in the fact that the age of majority usually… It is accompanied by the emergence of many mental health problems, noting that many students often hesitate during these critical years to seek psychological support, for several reasons, the most common of which are fear and societal stigma.

Privacy guarantee

Al-Kaabi explained that the services include psychological reports and providing information to overcome problems and resolve crises that occur during academic achievement, while ensuring the privacy and security of each student’s information, stressing that all student information remains strictly confidential.

She added that the center, which is the first center for psychological counseling accredited by the National Council for Certified Counselors and Companies, and uses the latest scientific approaches and tools in the field of diagnosis and psychological counseling, includes professional and neutral counselors who can help students overcome the personal, health, psychological, and academic challenges they face to improve their academic experience in… University, and is able to enter the labor market with vitality, determination and optimism.

Continuous awareness

The Student Awareness Officer at the Student Counseling Center at Zayed University indicated that the center provides all its services to Zayed University students for free, and its services are not limited to students only, but it also targets the academic staff and workers at the university, and works to constantly educate them about the importance of physical and mental health, praising its At the same time, the efforts of the partners that the Center uses to treat cases that require intervention, such as cases of domestic violence and others, are the Dubai Foundation for Women and Children and the Abu Dhabi Center for Shelter and Humanitarian Care – Ewaa.

Al-Kaabi explained that the center launched an electronic application that the student can download on his smart device to communicate directly with professional specialists “online”, without revealing the student’s identity so that he feels comfortable dealing with them, noting that Zayed University signed an agreement last September. Cooperation with the “Talkalim” platform, which specializes in the field of psychological care technology and innovation in the field of artificial intelligence, with the aim of reaching innovative solutions in the field of psychological care through the advanced use of artificial intelligence, with the aim of creating an accelerated positive impact that transcends the barriers of societal stigma, while ensuring the improvement of the standard of living of individuals. the society.

Al Kaabi pointed out that Zayed University had launched two years ago an initiative that is the first of its kind in the country to train a number of professors and employees, and make them qualified to know and discover the psychological problems that students go through. It is a global program called “Mental Health Facilitator” that aims to teach individuals from Outside the mental health sector, there are principles of psychological support. She explained that most of the psychological cases of the students that were dealt with and assisted are stable and do not cause any anxiety, while the rest of the cases range between mild and moderate.

2023-11-10 22:03:14
#services #improve #academic #experience #Zayed #University

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