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YOUR HOLIDAYS: all the answers to your questions about travel this summer

Deconfinement continues in Belgium. As of June 15, our country will reopen its borders with the countries of the European Union and the other four countries of the Schengen zone. To answer your many questions about vacations and trips for this summer, RTL-TVI organized a special program this Thursday after RTL INFO 19H. A program prepared in collaboration with Test Achats, the consumer defense organization.

Find in this article the main questions addressed. If you have not found an answer to your question, you can always contact us via the orange Alert us button (above) or call Test Achats via its special number 0800.29.510.

Question from Laura: To go to Europe, is it better to favor the car and the rental of an apartment, in order to avoid planes, trains and hotels where there are more people? What measures are taken in the means of transport?

Question from Cathy: She must leave by bus in Spain but she no longer wishes to go there because she is at risk. Despite the cancellation insurance, he is asked for 25% of the amount of the reservation. Why?

Question from Pierre: Is cancellation insurance useful in the situation we are currently experiencing?

Question from Cathy (2): Is being a person at risk a good reason to request the cancellation of my trip? What are the possibilities to cancel my trip?

Question from Denis: we are a family of 5, we booked several months ago at a campsite in France. If the service provider is unable to offer everything that was planned (activities, swimming pool, etc.), can we request a refund or have a reduction?

Question to the president of the regional tourism committee in Provence-Alpes-Côte d’Azur: What are the enforcement measures on beaches in France, will it be necessary to wear a mask?

Question to our correspondent in Spain: How will tourists be received and what will be the main measures to respect in Spain?

Question from Stéphane: I have tickets reserved in Greece but the country has announced that the Belgians must respect a quarantine for the moment. If the situation does not change in Greece concerning the Belgians, can I postpone my tickets, be refunded or will I lose my money?

Question from Frédéric: My tour operator canceled the planned trip to Turkey at the end of June and offered me a voucher to use next summer and I am asked to pay the balance. Do I have to pay? Can’t I use it earlier? Is there a difference between a voucher from a tour operator and that from an airline? What are my rights?

Question from Anne: I planned to go to Belgium with my sister and my parents, we are several families for a total of 12. Can I book a rental for as many people?

Question to the Deputy Director General Wallonia-Belgium Tourism: What is planned in Wallonia to optimally welcome Belgian tourists?

Carine’s question: Is it worth going to Spain or Portugal if I can’t visit anything? Do you have any tips for a good vacation anyway?


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