Those businesses that want to sell their products through WhatsApp can now do so thanks to the new shopping cart. Still don’t know how it works? We explain it to you in this article.
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Surely you have already seen in many stores the possibility of buying by WhatsApp. It is a function whose objective is, in addition to facilitating the purchase of the users themselves, to increase the functions that WhatsApp offers us.
Make your purchases
Those businesses that work with the WhatsApp Business version have a cart button. In this way, if you enter the chat of a business that works with this version and click on the shop button, located in the upper right corner, you can consult its catalog with all its products and their prices. If you want to buy any of these products you just have to select ‘add to cart’ to send it to the WhatsApp shopping cart.
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As if it were any other online sale, once you have finished adding products to the cart, we will click on the Cart button to review our list and see the total cost. Next, we will press the ‘submit’ button for the list to be sent to the store, who will receive it in the form of a message.
Before giving it to send you can add new units or delete elements that do not interest you.
In the same way, you can write to the seller to consult possible doubts about their products.
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Equally, You can agree with the seller the payment method, as well as the collection or delivery of the purchase.
There is currently no list with all the companies that have this function, so you will have to ask.
Using this WhatsApp E-commerce function does not imply any cost for us or for the commerce.
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Safety
Check and confirm that the store is trustworthy. To do this, you can check the reputation of the company, the evaluations of other users and ask any questions you have before making the purchase.
Future purchases by WhatsApp
Although it is a great step for WhatsApp, one of the most used messaging applications in the world, purchases are still a bit manual, since the order is not confirmed until it is accepted by the company on the other side of the chat.
However, the company is working on improving this process in which they hope to be able to complete the sales process from start to finish: consultation and information, order and payment, for which we will have to wait for the form of make payments from the application itself.
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