What are the shipping costs ?
If the amount of the order is below €50 (or £50 / $50), the shipping costs will start from €4.95 (or £4.95 / $5.45).
For orders over €50 (or £50 / $50), delivery is FREE !
When will my order be shipped ?
We don’t use Dropshipping here ! We handle everything from designing, printing, sublimation, to preparing your order, and I personally ship out your packages every morning. Due to the artisanal nature of our art and the high demand, please expect your unique piece to be shipped within 1 to 4 days. Once on its way, we’ll instantly provide you with a tracking number so you can monitor its journey to your doorstep.
Do I receive a tracking link ?
All shipments are fully traceable, and a tracking link is provided to you in your shipping confirmation. Have you waited for the estimated delivery date ? Please allow a few extra days for your order to be delivered – our partners are doing their best to get your order to you. Make sure to keep an eye on the tracking link for the latest updates and information.
Quality Assurance
Did your artwork arrived damaged ? No worries ! Please send us clear pictures of the damaged product and packaging and we’ll send you a new one. Please, do provide as much information as possible concerning the product and the order.
Any more questions ?
If you have any questions not answered in the FAQs or for returns infos, just send us a message to hello@postersbase.com
