WARTAKOTALIVE.COM – Xiaomi announces unit loan service or loan units for users to repair their smartphones at the Exclusive Service Center. This service is a form of Xiaomi’s way of pampering users so that they can continue their activities as long as their smartphones are repaired.
“Loan Unit is the latest service from Xiaomi in providing loan smartphones that can be used temporarily while waiting for repairs to be completed at the service center,” said Xiaomi Indonesia Country Director Alvin Tse in an official statement, Thursday (1/13/2022).
This service is offered if a technician from the Exclusive Service Center (ESC) decides that the repair cannot be completed on the same day.
The type of smartphone loaned depends on the availability at the ESC. Loaned cellphones are returned when the user picks up a smartphone that has been repaired. This service is currently only available in 50 ESCs spread across all provinces in Indonesia.
Xiaomi claims to be one of the companies with the best after sales service coverage in Indonesia with 150+ service centers spread across various cities.
Some Xiaomi Stores and Xiaomi Shops have also recently received units for repair, bringing the service point coverage to more than 400 places. Questions regarding this service can be submitted to the hotline number at 0800-1401558. (dip)
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