Deadline for order confirmation/payment by the buyer:
Within 2 hours. If the order is placed from 20:00 to 8:00 Moscow time, confirmation is made the next day before 10:00.
Terms and conditions for exchange and return of goods:
Exchange and return of goods of inadequate quality at the expense of the seller.
Terms of payment and prepayment of the order:
100% prepayment
Terms and conditions for sending an order:
Order Processing: All orders are processed within 5-7 business days from receipt. Delivery Notifications: Once your order has been shipped, we provide a tracking number to track your package. SDEK delivery: – We ship orders throughout Russia and beyond. – Delivery time is 3-7 days depending on the remoteness of your region. – Delivery costs are calculated when placing an order and depend on the region. Safe Packaging: We make sure that your orders reach you safe and sound. Each toy is packed taking into account all safety precautions.
Which products cannot be returned or exchanged:
Items made to order cannot be returned.
Other rules:
Our collections in ordered form: