Cegedim Santé offers, with its suite of Maiia solutions, an offer dedicated to the hospital system. It aims to support health professionals on a daily basis (online appointment booking, teleconsultation, teleexpertise, chat, etc.) but also to decompartmentalize the care pathway by guaranteeing maximum data security.
Responding to the needs of healthcare professionals and patients “without any borders” is Cegedim Santé’s objective, explained Clémence Darconnat, the company’s Key Hospital Account Manager, during an interview with DSIH.
This French leader in e-health wishes to facilitate the implementation of care pathways at the territorial level. Already present in clinics, health centers, MSPs and CPTS, Maiia now offers a tailor-made solution for hospitals, an essential link in care: online appointment booking, patient follow-up via teleconsultation (scheduled and unscheduled), video CPR, intra and extra-hospital chat, tele-expertise, etc.
The benefits observed by the actors concerned are numerous, in terms of coordination: saving time and increasing medical availability, dedicated support and building sustainable use. Cegedim Santé wishes to go beyond its function as a software publisher to establish itself as a partner in a medical project bringing together players in the territory. ” Our goal is to help hospitals accelerate city-hospital decompartmentalization, by implementing recognized solutions as well as intense and targeted support. “, emphasizes Clémence Darconnat.
In concrete terms, a city doctor equipped with Maiia can, for example, refer a patient to a hospital doctor by scheduling an appointment directly in the latter’s diary.
The Maiia Chat, an instant messaging system on the way to becoming the reference for coordination
The Maiia integrated chat allows all healthcare professionals in the territory to communicate simply and securely (HDS certification). With 100,000 healthcare professionals using its software, Cegedim Santé brings together the main community medicine network. “Our hospital customers perceive this Chat, and the ultra-personalized support, as a unique opportunity to facilitate coordination with all healthcare players in France. This is also beneficial to their patients, who see their care pathway become more fluid,” specifies Clémence Darconnat.
Data security and protection are also among the strengths of the solution, as they are hosted by Cegedim Cloud. ” This absence of outsourcing allows us to have an extremely reliable end-to-end value chain management. All data is stored, in France, on our own HDS certified servers “, emphasizes Clémence Darconnat. A triple replication of data is carried out on French territory, making Cegedim Santé one of the benchmarks in terms of security.
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