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From June 1, 2023, a “cancellation” button will appear on the websites of insurers and mutuals. A novelty that will save policyholders time and simplicity!
Change auto insurance policy
, housing, welfare or mutual health insurance can sometimes seem like an obstacle course. From June 1, the maneuver will nevertheless be simplified thanks to the appearance of a new button on the websites of insurance companies and mutual insurance companies. This will make it possible to initiate a termination request directly online, in one click, and must be easily accessible. What is the origin of this measure which should improve the lives of policyholders?
A measure to support the purchasing power of the French
Abolition of the audiovisual license fee, maintenance of the tariff shield, reduction in social security contributions for the self-employed… the purchasing power law has initiated several changes in favor of consumers, and their wallets, in 2022. The decree published on Friday March 17 2023 sets the terms for the implementation of one of the sections of this law, aimed at simplifying the termination of insurance contracts.
Indeed, the Purchasing Power Act provided for the establishment of an electronic termination system for subscriptions taken out by individuals from 2022. The legislative provision broadly targets all subscriptions: for example a subscription to Netflix, an electricity or gas contract, or even a mobile telephone subscription. The decree of March 17, for its part, specifies the practical measures in a particular area: auto, home and provident insurance contracts and mutual health insurance.
Whether subscriptions or insurance contracts, the objective is the same: to enable the French to better control their expenses. A simpler and more accessible option to terminate also encourages people to change contracts by bringing the competition into play, and therefore to reduce their monthly budget. Changing the insurance company, or more broadly the contract or subscription service, can indeed make it possible to make serious savings, in particular on old contracts.
Read also: Auto, home and health insurance: increases to fear in 2023
A “cancellation” button for simplified procedures
Holders of auto, home, provident or health insurance contracts will thus be able to terminate their agreements more easily, as of June 1, 2023, the date on which the decree will fully take effect. Indeed, insurance companies will therefore have to put forward a “termination” button on their websites, in order to allow their customers to end their contracts quickly and simply.
However, this measure is restricted to insurance companies that already offer an online subscription service, in order to limit the efforts related to the technical developments necessary for small businesses. In the field of insurance, this should nevertheless exclude only a very small part of the companies, the big names in the sector all offering the possibility of making quotes and subscribing online.
On this condition, all car, home, provident or health contracts can be canceled online, whether they have been taken out electronically or traditionally. It will suffice for this to click on a button bearing the mention “termination” or a comparable, clear and unambiguous mention. This button must be easily accessible, and include 4 sections allowing the identification of the customer and his contract: his name and first name, the contract in question, the reason for termination and “the date of the event giving rise to termination” .
