Windows 11 22H2 September cumulative update KB5030310 was launched last week. Although it did not cause a large-scale tragedy, there are still some problems. One of the concerns of AMD users is the compatibility issue with the latest AMD driver 23.9.3, which will reset the user’s image settings. It turns out that this problem may be related to the biggest selling point of this Windows update: Windows Copilot artificial intelligence assistant!
This Windows update adds many artificial intelligence-related features, especially Windows Copilot, which embeds AI into the system to help create content, compile online data, and even set up the system.
However, some AMD graphics card users have reported in various forums and Microsoft Feedback Hub that various problems have occurred, including crashes every time they use AMD official software to adjust image settings. Some AMD graphics card users report that every time they restart their computer, their carefully adjusted image settings will be reset, and even the adjustments made by the graphics card manufacturer will be reset. The complaining user has tried various methods to solve the problem, including using DDU to clear the driver in safe mode, deleting the AMD chipset driver, deleting all overclocking software, and even resetting the BIOS, to no avail.
Later, some netizens reported on the AMD support forum that turning off Windows Copilot could solve the problem. If you also encounter setting reset problems, you can stop it as follows:
STEP 1. If you are using the home version of Windows 11, follow this tutorial to install the “Local Group Policy Editor” first. Professional version users are already provided with this tool and can skip to the next step;
STEP 2. Press “Win+R” and enter “gpedit.msc” to open the local group policy editor, and select “User Settings > System Management Templates > Windows Components > Windows Copilot” in the left column;
STEP 3. Double-click “Close Windows Copilot” on the right side of the window, select “Enabled” in the upper left corner of the pop-up window, and then click “OK” to exit;
STEP 4. Restart the computer.
The incompatibility may only be temporary. You can open the local group policy editor after the new version of the driver is released and restore the function by setting it to “Not yet configured” or “Disabled” in step 3 above. function.
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