Wiener Städtische in Carinthia / East Tyrol has managed to get through the corona crisis in a very stable manner without downsizing or short-time work, according to today’s press conference in the Villacher Congress Center. “We were challenged to adapt to the changed circumstances within a few days and to break new ground in customer communication,” explains Ferdinand Bucher, Regional Director of Wiener Städtische in Carinthia / East Tyrol.
Ferdinand Bucher, Regional Director of Wiener Städtische in Carinthia / East Tyrol
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We are looking for 14 new employees
In any case, what was increasingly observed during this time was people’s search for support, security and stability. “Personal contact with our customers was always there, even during these difficult times, and has made a significant contribution to the high level of trust and the great sense of security. Despite all the important digital tools that have proven themselves very well in recent months, customers are again looking for personal contact with our consultants, ”explains Bucher. Wiener Städtische is currently looking for 14 new employees to meet this demand.
At the moment 15 young people are completing their apprenticeships in the regional directorate of Carinthia / East Tyrol. Among them is Annalena Enke, who was recently named “Apprentice of the Year” in the banking and insurance category at the Carinthian Chamber of Commerce’s apprenticeship gala.
“Got through the corona crisis stably”
Claims expenses due to natural disasters rose sharply in the first quarter. The winter of 2021 brought large amounts of snow and numerous snow pressure damage in Carinthia and East Tyrol. The claims expenditure due to natural disasters rose to 2.5 million, sevenfold compared to the previous year. In general, the regional directorate for Carinthia / East Tyrol made an important contribution to Wiener Städtische’s positive development in Austria in the first quarter of 2021. The premium volume was kept stable at 61.3 million euros. With around 180,000 customers and a market share of 18.4 percent, the insurance company is number two in Carinthia / East Tyrol.
“The first quarter showed us that all in all we are still on the right track. The goal now has to be to expand this solid growth in Carinthia and East Tyrol and also to be present locally for the needs of our customers in the future.
Press conference in the Congress Center Villach.
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