In general, the easier you make the buying process for a user, the more likely they are to decide to buy something. For example, if you have a business or business and show your products through WhatsApp, the app now gives you the option to do business without the user. need to exit your WhatsApp profile or open links to other apps or websites.
The shopping cart icon on WhatsApp
More and more, business owners are using WhatsApp to suggest products, discuss them and coordinate sales. Through catalogs, you can see the options available without leaving the application, while companies have the opportunity to organize your discussions around specific articles.
And precisely because of the growing popularity of using chats for shopping, WhatsApp wants you to users have a simpler buying and selling process. Therefore, “we are happy to announce that from today you will be able to use shopping carts on WhatsApp”, for example to communicate with companies which tend to sell several items at a time, like local restaurants or clothing stores.
Users will be able to use them to browse a catalog, select multiple products and send the order to the company in a single message. This makes it easier for businesses to track order requests, manage customer requests, and make sales.
The carts, now available all over the world, just in time for the Christmas holidays, are easy to use: just search for the items you want and select “Add to Cart”. When you have completed the order, send it as a message to the company.
How to order using the shopping cart
Add products to cart Open WhatsApp. Go to the chat or profile of the company whose products you want to see. Tap the buy button icon that appears next to their name to access their catalog. Once the catalog is open, browse the products you want to order. Click on the desired product. Tap ADD TO CART on the product if you want to place an order. You can also click on BUSINESS MESSAGES if you want to ask a specific question about the product. Modify your basket Click on VIEW CART to see all the products added to your basket. Tap ADD MORE if you want to return to the catalog to continue adding more products. You can also change the quantity of each product added to your cart. Place an order Once you have successfully updated your cart, you can send it to the seller as a WhatsApp message. Once sent, you will be able to view your order details by pressing the VIEW CART button in your Chat window with the seller. You can also edit the message before sending your cart to the seller.
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