Don’t see a friend or family member on WhatsApp anymore? Several reasons can explain this disappearance.
Of all the social networks, WhatsApp works very differently. You can only write with someone whose number you have. You must have saved it in your directory and the latter must have opened a WhatsApp account with its number. Otherwise, you will not be able to write it there or, at least, the see on whatsapp. Even for someone who was already on WhatsApp, it may happen that they are no longer seen in their directory on the instant messaging application. In this case, several reasons are possible.
Your contact has not been synced
If you added the contact to your phonebook a short time ago, you may not be able to find them on WhatsApp. The problem in this case is that WhatsApp has not yet synced this new number. What you need to do is force synchronization. For that :
- Open your WhatsApp;
- In the tab Discussiontap the message icon;
- On the new page, tap the three vertical dots on the far right;
- Select Refresh.
Your WhatsApp contacts will be refreshed automatically.
You didn’t save the contact properly
If you don’t see a contact on WhatsApp while he does have a WhatsApp account, it’s probably because you have incorrectly entered the number.
If it’s a national number, you probably misspelled a digit. In this case, you must request the contact again. On the other hand, if it is an international number, you will have to add the telephone country code and save the number in international format.
SEE ALSO: How to delete a contact on WhatsApp?
Your contact no longer uses WhatsApp
When you no longer see a contact on WhatsApp, it is possible that he deleted his account or lost their phone.
Keep in mind that the phone number is the way to access WhatsApp. If the latter deletes his WhatsApp account, you can no longer see it. When you enter your directory to write to him, you will then see his number at the very bottom, among those who have no account on the social network.
Your contact has changed number
If your contact changes their phone number, you won’t be able to see them on WhatsApp anymore, since you still have their old number. But in this case, WhatsApp would have already notified you that the contact has changed number and that the news should be saved. If you don’t do this within 30 days, you will no longer be able to see your contact with their old number. In your list of contact WhatsAppyou will see the number at the very bottom, among those who no longer have a WhatsApp account.
Your WhatsApp is not up to date
If you don’t see a contact on WhatsApp, the problem could also be that you have an outdated version. The best thing to do in this case is to update your app. Go to PlayStore or AppStore and update the app. Then check the other options from the top.