WhatsApp: What to do if your phone number is already registered in the app | Applications | Smartphone | Cell phones | Viral | United States | Spain | Mexico | nnda | nnni | TECHNOLOGY

WhatsApp is the instant messaging application preferred by many to send messages, photos, videos, gifs, files (Word, Excel, PDF), etc. But, have you ever wondered what would happen if you buy a new phone line and this number already has an account registered in the app.

Before giving a solution to this problem, it is necessary to explain what is the reason for this happening. According WhatsApp, all your accounts are linked to a cell phone number, and if the new number you acquired already has a registered account, it is likely that someone else is using it. How is this possible? It is not a mystery that mobile phone companies recycle numbers, when you buy a device or chip (SIM card) it may be an old number.

“If the previous owner of the number did not delete their WhatsApp account, you and your contacts may see the phone number in WhatsApp before you activate the new account. You may also see the profile photo and the Information that belonged to that person ”, He supported Mark Zuckerberg’s business through his help center.

What’s more, WhatsApp He specified that users should not worry if they activated an account on the new computer or with the new SIM card since the other person will not be able to see the content, since all conversations in the new account will be private.

What to do if you won’t let me activate my account with a new number

If you already know that your new number is being used by someone else at WhatsApp and the app It shows you a message indicating that it is already being used, so what to do?

The first to take action will be WhatsAppWell, if you verify that the old account has 45 days of inactivity, when you activate the account it will take it as a totally new one. All data from the old one will be automatically deleted.

What to do if the account is active

For this case you have two options:

• Communicate the facts to the mobile phone company where you acquired the number so they can change it.
• In order not to wait the 45 days of inactivity of the previous account, you must send an email to [email protected] telling you the facts so that they can verify if the account has not been used in the aforementioned time.

Have any problem? Do you need to report it? If you have any kind of problem, then you should write to their contact email: [email protected] O [email protected]. You can also make the same request from your iPhone.

Now if you need to make a general query, you can fill in the form using this link. There you simply have to put your phone number, in addition to the code of your region, and then write your message after identifying yourself.