According to a study conducted on young people and how they usually communicate in everyday life, the WhatsApp instant messaging application has become an essential tool for communication among young people, who have left forgotten phone calls in a telephone drawer, which are used only in cases of extreme urgency.
And is that telephonophobia has become a reality among young people born between the 80s and 90s. A pathology named for the anxiety that causes people to speak directly to another person on the phone and which makes them Many people have to prepare before to make or receive a call, as recognized by four out of five young people interviewed by BankMyCell.
This feeling usually occurs due to the feeling of vulnerability generated by oral and immediate communication, leaving less time to convey a response than in writing. Conversely, there are multiple reasons young people decline phone calls, such as that calls take longer or that they receive calls from a complaining person.
Additionally, 55% say they won’t answer if they’re somewhere and 46% refuse to answer the phone if they think there will be an argument. In last place are those young people who avoid answering a call if they are at work (close to 37%).
It is for these reasons that WhatsApp has become the perfect replacement for many Spaniards, as a communication channel. In particular, instant messaging platforms are experiencing their key moments, but, particularly in Spain, WhatsApp currently represents 60 percent of active profiles compared to 15 percent in the United States.
In fact, young people used this platform on average 41 minutes a day in 2021, exceeding the average 38 minutes in 2020, according to data collected by the digital security and well-being company for families, Qustodio.
