Today, most people who own a mobile phone also have a mobile phone. Whatsapp Messenger, and enjoy its many benefits, among them – and the main one – staying connected 24/7 despite distances and for free as long as you have a Wi-Fi network.
And it is that not even the most adult people were left out of Whatsapp Messenger. Although they may have resisted at first, it is one of the easiest applications to use and the one that offers the most connectivity.
Although it appeared as an application for personal use like many of the social networks and apps, the truth is that more and more companies and organizations include the Whatsapp Messenger within your work tools.
Thus, it has become one of the fundamental and almost necessary applications for life and day to day. Even causing that, when the Whatsapp Messenger falls, people feel lost and disconnected from the world.
Although there are applications with similar functions, the Whatsapp It is one of the most used worldwide and this is due to the many benefits it offers. But let’s see a little more in detail about this.
Whatsapp Messenger: Features
Before talking about the differences between Whatsapp Messenger vs Whatsapp Business, We will do a little review of the general functions of this application.
Whatsapp is an application of instant messaging that allows you to exchange texts, audios, images and videos between two or more people, regardless of the distance, in a matter of seconds, through the internet for free.
To use it you only need have a smartphone, with android or iOs system, and with internet connection, either by data from the same mobile phone or by a Wi-Fi network. Even today, there is also the WhatsApp Web version, through which the app can be opened on a computer by means of a QR code.
WhatsApp Messenger functions
Among its functions, Whastapp Messenger offers:
– The possibility of send messages simultaneously, regardless of the telephone company or the equipment model.
– Share texts, videos, images and documents with other people.
–Send location not only current but also in real time. This provides greater security to people, who feel accompanied by the subject with whom they share their information, who can follow the journey.
– Also, through WhatsApp Messenger you can make voice notes, calls and video calls, one of the most used in recent times, when people could not see each other so frequently, as a result of the pandemic caused by Covid-19.
– Beyond chatting with a particular person, you can also create different groups to share a conversation with different subjects simultaneously, such as family, friends, co-workers or a particular class.
– Within these chats the possibility of creating only broadcast lists or groups where only a few can send messages and not all team members. This feature is key for job sites where you simply need to communicate certain issues without getting into discussion.
– In the last moment, WhatsApp Messenger also included the option to share images, videos or sounds in the status of the contacts, as if they were instagram or facebook stories, causing this app to look even more like the social networks that are commonly used.
All these functions, among others, can be enjoyed for free, since it is not an application that has to be paid for in a particular way. Nor is it necessary to have a balance from the mobile phone company. By connecting to a Wi-Fi network the Whatsapp Messenger it can now be used.
Now, probably if you are using this application you already knew the multiple benefits of it and what you are interested in knowing is what is the difference with Whatsapp Business. Let’s see a little more about this.
Whatsapp Messenger vs Whatsapp Business
When most people who have a cell phone were used to the application, in 2018 Whatsapp offered a new option: the Whatsapp Business.
Although this option has been available for a couple of years, few know about it and more and more people are interested in knowing a little more about it. business function, especially those entrepreneurs or small business owners.
And it is that although they are very similar in many ways, they have some options that differentiate them and are more beneficial for those who use the WhatsApp to work with your business.
When installing WhatsApp Business, the verification process is similar to that of messenger, only that when the name is registered, it cannot be modified later, so it is necessary to pay special attention at this time.
A plus with the business option is that when creating a user with a telephone number, this can be done with a fixed line number. In this case, for the verification process it is essential to select the option called.
Once installed, the real differences appear. While you can find the chats as in the Whatsapp Messenger, the profile has more options in the business version. Not only will you be able to display a name, photo, and status, but also basic business information that is useful to customers.
There is a section called “Company settings” where you can edit the entire Company information. Among them we can mention a brief description of the business, the location and the opening and closing hours, map, type of activity, link to the website, contact channels and, in some countries, it is allowed to enter a catalog, with a maximum of products, with the information and the value of it.
Another great option for entrepreneurs is to automatic messages of welcome, absence and quick responses, so that interaction with customers is much faster and more efficient.
In the case of welcome messages, they will be sent when a person contacts the account and is within the authorized business hours. This is a good option to keep the customer waiting without an answer for a long time. This welcome message will give you time to catch up with the people who have contacted the account.
The absence message will depend on the time that has been marked in the settings as closing. Any person who is contacted after it will receive an automatic chat in which, for example, the opening hours can be clarified.
Quick responses are another option offered Whatsapp Business. In this case, messages are written in advance with the answers to the most frequently asked questions. So, when a customer is contacted, just by putting a keyword the complete message will be placed, which will simplify the task in the response and shorten the delay times.
It should be clarified that, for these three options to work, it will be necessary for the person to have a signal and an internet connection, otherwise the automatic messages will not be sent.
There are also the statistics, similar to those that can appear in Instagram company profiles. Those of Whatsapp Business show the number of messages sent, delivered, received and read.
Whatsapp Messenger vs Whatsapp Business: now, with these basic keys you will understand the small differences that exist between one and the other so that you can choose the one that best suits your needs.
The application of Whastapp is being perfected day by day to provide more and more benefits to its users. What is clear is that it was a before and after in people’s lives, offering better connectivity possibilities with the rest of the world.
You already know the main characteristics of Whatsapp Messenger y Whatsapp Business so you can choose the one that best suits your case.
Source: Computer Hoy.
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