WhatsApp, Turkish software engineer working under his own roof Southern Kayimlaunched its new feature. It has been announced that the feature offered to WhatsApp users makes it possible to score messages sent by businesses in chats with business accounts, completely anonymously.
After this development, the wife of Aygül Muran Kayım, Güney Kayım, made a statement on his official Twitter account, “The first customer facing feature I developed in WhatsApp has been released. Now you can rate the message from the workplace while talking to a business. A completely anonymous rating, which user It is not known by anyone what points he gave,” he said.
The new feature of the platform allows users to give a score from 1 to 5 to the relevant message by holding down the incoming message in their chats with their business accounts and clicking the “Rate” option in the drop-down menu. In the scoring table, 1 star will represent the worst score, while 5 stars will correspond to the best score.
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