Sometimes, when you make a call on WhatsApp, it stays reconnecting, retrying, or sometimes it may also say “not available.” However, we have investigated the causes of why this usually happens to the Meta application and We have come up with several possible solutions.
Each of the methods that we are going to explain to you are very simple. So we have no doubt that you will be able to solve the problem you have with WhatsApp calls, but the first thing we will do is explain the possible reasons why messages such as reconnecting, retrying or not available appear.
Why does a WhatsApp call appear unavailable, retrying or reconnecting?
When you try to call a contact on WhatsApp and it appears reconnecting or retrying, it may be due to connectivity problems with your network to which you are connected (mobile or WiFi). The detail is that, when it says “not available”, It usually has much more diverse causes:
- Connectivity issues: This has several solutions that we will explain later.
- The contact has blocked you: In this case there is nothing to do but wait for said contact to lift the block.
- The WhatsApp platform has gone down: you can verify it by checking the news, Downdetector or asking other people if they have problems with the application.
- The app is outdated– You must go to Google Play or App Store to update it.
How can I prevent calls on WhatsApp from being reconnected, retrying or unavailable?
As there are several reasons why you may be having this problem, there are several solutions that we will explain below. Best of all, you don’t need to install any third-party applications. Without further ado, these are the actions you can take:
Verify that mobile data is activated
If you have the problem when trying to call on WhatsApp using your mobile data, it is possible that you have them disabled in the settings. If you want to verify that that is the problem, you must do the following:
- Open the configuration section of your mobile.
- Enter the called option “SIM cards and mobile networks.”
- Make sure the option “Data Activated” is activated, if it is deactivated the problem will be solved by activating it.
Set up your phone connectivity
Sometimes this problem happens because your mobile network or WiFi does not have very good connectivity. A good way to solve this problem is to configure your mobile phone to connect to the mobile network or a WiFi network, depending on which has better connectivity. You can do this in the following way:
- Enter the configuration section of your mobile and then “WiFi”.
- The next thing is to choose the option “WiFi Assistant”.
- Finally, you must choose the option “Select the best networks automatically”.
Reconfigure WhatsApp data usage from your mobile settings
Sometimes there is a possibility that the use of mobile data and WiFi for WhatsApp has been blocked in the settings. You can verify that this is the problem and solve it as follows:
- Open the configuration panel of your Android mobile.
- Search the list of installed applications.
- Enter the section called “Manage applications” and search for WhatsApp in the list.
- The last thing is to look for the option called “Connection method” and when you open it you will see the option to restrict mobile data or WiFi. If this is the problem, one or both will be disabled and What you have to do is activate them.
Disable data reduction in WhatsApp
If this happens to you when you are using the mobile network, but not when connecting to a WiFi network, this may be due to a bug in WhatsApp settings that limits the use of mobile network data. You can solve this in the following way:
- Open WhatsApp and go to the section “Settings”.
- Press the call option “Storage and data”.
- There you will find several options, but the one you should choose is “Use less data for calls.”
This option prevents the application from using more mobile network data by keeping it active and reducing data usage call quality decreases or becomes unstable, but if you deactivate this option, this problem can be solved.
Make sure you don’t have problems with your Internet connection
Finally, and if none of the options have worked for you, is to verify that you do not have a problem with your Internet connection. If you haven’t made a change to your network settings and you’re having trouble not only connecting to WhatsApp, but also other apps, that may be the problem.
Then, You should contact your mobile network operator or WiFi network. While you still do not have a response from your fixed or mobile Internet service provider, it would be enough to change from your mobile network to WiFi or vice versa, depending on which one is failing you.
Have any of these methods worked for you? Leave us your comment and Share this post, it was useful to you. Before you go, you might be interested in learning How to configure WhatsApp so that an elderly person can use it.
