WhatsApp Business Introduces New Feature: Adding Private Notes to Contacts

Credits: reproduction/WhatsApp

The tool allows users to leave notes on each contact, which promises to add more value to the daily use of WhatsApp

Soon, WhatsApp Business will be able to offer simple and very useful functionality to professionals and companies: adding private notes in each message.

This promises to offer an even more personalized and efficient experience, storing relevant information directly in the user’s conversation.

How does the new device work?

Imagine being able to quickly access vital details about a contact or a note that reminds you of a particular issue with that person? The WhatsApp update brings a a special place for users to leave notes about the contactsuch as memories and other information.

The new tool should help not only with the control of interactions, but also the organization of daily work flows.

However, it is clear that Meta, the company that manages the messengertrying to continuously improve the service for buyers and entrepreneurs who rely on the platform for business.

Advantages of using private notes

• Immediate context: this allows users to have quick references about who they are chatting with, access to private information that helps manage communications effectively.
• Power in service: professionals are able to see reminders or important details before sending a message, optimizing time and increasing the quality of service.

Credits: reproduction/WABetaInfo

See a screenshot of what the new private notes feature will look like

When will the new feature be available to everyone?

The functionality, discovered by website developers WABetaInfo, It is still in testing phase and has not even been released to Beta users.

Although not yet available, the introduction of this tool marks a new level of interactions in business-oriented instant messengers.

Not to mention other improvements that the WhatsApp team has been working on, such as other features that integrate notes and reminders within the conversations themselves.

After all, see other news on WhatsApp

In addition to the private notes tool, WhatsApp recently introduced new filters for conversations.

Additionally, users can now quickly forward videos received and uploaded to the app by simply double-tapping the edges of the screen.

In an increasingly interconnected world, where speed in communication is essential, these updates improve how we use the app.