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‘WhatsApp’ as an impersonal medium

He WhatsApp is a widely used instant messaging application worldwide that allows users to send text, voice, image and video messages over the Internet in real time. It was created by two former employees of YahooBrian Acton and Jan Koum in 2009. The idea behind WhatsApp It arose from Koum’s frustration with the lack of privacy on social media and the need to maintain more direct and secure communication with his family in Ukraine. This platform evolved to include calls and video calls, photos, audios, texts, etc., as well as commercial functions such as WhatsApp Business and the possibility of creating groups and communities.

But is it really WhatsApp an effective means of communication from the perspective of your personal safety? Well, I disagree that it is, because in my opinion it is a very impersonal channel with numerous flaws. And I’m going to explain myself. It is true that as a means of instant transcription of written information, photographs, audios or telephone calls can be effective. But this also entails a problem and that is the dependence on its increasingly widespread use. Who doesn’t already have this media installed on their mobile phone or computer? Due to its incursion into our lives, those love letters or letters between family members that were written by hand have been lost. Those long calls with the landline that took forever have also been lost (although they are replaced with mobile phones). And finally, the most important thing: you are also missing out on engaging in a direct conversation with the other person face to face, looking both of us in the eyes.

Today, meeting a person to talk to them or tell them whatever we want is already a chimera, because we are no longer meeting to meet in person in a wonderful act of personal relationships. You have her in front of you, you observe her gestures, her grimaces, you see her eyes, her face and you hear her voice that tells us everything. The face is the mirror of the soul and never better said. And this form of communication, obviously, is not the same as writing or sending an audio message on your cell phone. That’s what I meant, sometimes it’s impersonal, cold and distant.

Has it ever happened to you that you have sent a text or an audio to another person and they answer you with: “That you are angry?”;Is something wrong with you?; I see your voice muffled, is something wrong with you?” It happens to me sometimes with some people, to whom every time I have to communicate something, at the end I put a nice emoticon that gives the impression that nothing is wrong with me, that I am fine, happy. Other times, to dissuade doubts, I call by phone and we clarify.

And we are getting too used to being machines with its use, to playing the game that those who invented this media like others with the same characteristics want. That we are automatons, dependent, that we stop being people, mere transmitters of texts and audios and that the more we write with each other, the more fame and money the owners of the platforms earn. We congratulate saints and birthdays, we ask about an illness, your medical assistance, etc. But we don’t make a call to listen to each other or meet up, no. With a simple and plain text… And I have already fulfilled.

But there is still more, because the WhatsApp It has many more drawbacks. If we write a text and it is a friendly and familiar conversation and we make a mistake, nothing happens. But if that written communication has to do with a legal issue, information about an administrative or criminal appeal or notarial issues, we will have to be very careful with what we write. Firstly, because a word that comes out of your fingers can be immediately copied by the other party and, even if you delete it, it will remain as an image capture in storage and can be used against you. And, second, that in the texts that have to do with law, regardless of the branch, the period, the comma, the semi-colon, the colon, the quotation marks, the parentheses, the question marks, the exclamation marks, ellipses and a hyphen completely change the meaning of the text and where I meant to say I say at the end you are saying Diego. And, of course, there is no longer a solution when that text reaches where it should go, depending on one’s interest. Therefore, on occasions where we have something at stake, let’s do it with legal advice through established writings and forms and not by this means.

I advocate that the WhatsApp It is effective, because it is about the advancement of times and because we can no longer go back, but at the same time I advocate that it should be used only and exclusively to meet for a coffee, to ask how we are and, if we meet, where. Let’s go, etc., but for nothing else. Or also through an audio to explain something urgent that we later expand on. And whenever possible, I advise calling the person and meeting them to have a coffee or whatever you want in a bar or at one of the two’s homes. This direct and human contact that was made before is unfortunately being lost. Modern is not always the most effective or the best. And we could give many other examples with other similar media outlets that portray it so well that they could scam us and we wouldn’t realize it. and he WhatsApp is one of them. Given this, we never access or open links that we do not know. We just delete it. If it is something important, they will locate you in another way because of the bill it brings them.

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