Particularly in stressful situations, there is great desperation when the insurance does not cover the costs after the locksmith has been deployed. But there are several ways to question the negative decision and, if necessary, receive a refund. In this article we will show you the next steps.
When does household insurance cover the costs and what should you pay attention to?
It can happen quickly to anyone: a gust of wind, the door closes and the key stays in the apartment. In this situation, many people stand at a loss in front of their locked door and call a locksmith – in the hope that their household insurance will cover the costs. But the question is: When does the insurance actually pay? It is therefore essential to take a closer look at your own insurance policy in order to act correctly in an emergency.
We, at the Unlocking Prince – Locksmith Service Vienna, have already experienced many similar cases. This also applies to a customer who locked herself out one evening. She said: “I was standing in front of my door without a cell phone or key and had to call the locksmith through a neighbor.” Our experts were on site quickly and opened the door quickly and without any damage. But the subsequent bill, including the evening surcharge, caused a surprise. “I thought my household insurance would cover the costs,” she says. Unfortunately, it turned out the next day that the insurance company wouldn’t cover the costs because she hadn’t contacted their emergency number beforehand.
What should you pay attention to?
Many household insurance companies in Vienna cover the costs of opening a door in emergencies, but often only under certain conditions. The insurance company often requires that they be contacted in advance before the locksmith is hired. Otherwise, those affected will be stuck with the costs – as was the case with our customer. We therefore recommend checking your own insurance policy to avoid unpleasant surprises.
Reputable locksmith services offer transparency
As an experienced locksmith in Vienna, we know that there are many providers in our industry. But not all of them work seriously. According to an article in the Kleine Zeitung from June 10, 2024 Customers should pay particular attention to transparency and professionalism when hiring a locksmith. “A reputable service provider opens doors without damage and provides clear information about the costs.” Usual prices for an unlocked door opening are between 80 and 100 euros. However, surcharges may apply for operations at night. That’s why it’s important to us to always ensure clear communication and transparent prices in order to offer our customers the best possible service.
Fast help and insurance coverage
In case you’ve locked yourself out and are wondering: “Does my insurance pay for the locksmith?”you can rely on our locksmith service for Vienna. Our 24 hour emergency service is not only reliable, but also specializes in transparent costs and damage-free door openings. We recommend that you always request a detailed invoice, which you can submit to your insurance company if necessary.
You should also check beforehand what conditions your household insurance has for covering the costs. It is important to contact the right person in an emergency to avoid unnecessary hassle. This way you can ensure that your household insurance covers the costs and that you can return to your apartment relaxed.
Press contact details:
Unlocking Prince Locksmith Service Vienna
Schrotzbergstraße 2
1020 Vienna Austria
Tel: +43 676 566 1986
E-Mail: info@aufsperrprinz.at
Image credit: Pixelshot
Original content by Giacomo Design, published under the title “Locked out: Does the insurance pay for the locksmith service?“, transmitted by Prnews24.com
