The use of credit cards is more and more common, getting to unseat cash. Both to pay in establishments and shops and to withdraw cash from the ATM, life is no longer conceived without carrying at least one of these plastics in your wallet.
Using credit cards is a gesture that is always accompanied by a light memory exercise: you have to remember the PIN. Although with payments contactless It is no longer necessary to always enter this number, from time to time it is required in purchases and It is a mandatory requirement to withdraw cash from the ATM.
When introducing our card in an ATM and not remembering the PIN, it will automatically swallow our plastic, leaving us without tickets and without another payment method. But not only for forgetting the PIN, the ATM can keep our card, since there may be a malfunction.
Call the target and block the card
What to do if the ATM has swallowed our credit card? The first essential step is to call our bank to notify the incident. On the way, you will have to cancel the card and wait for the bank’s instructions without leaving the ATM.
If the problem occurred during business hours, the best thing is to talk to the bank staff. You will also have to identify yourself by phone so that the entity can check our data and verify that the card is ours.
In the event that there is no immediate solution to the problem, you will have to request a new card and wait for it to arrive, always following the instructions and indications of the issuing entity of the plastic. It will also be essential check movements from our account as soon as possible (it is best to do it immediately through the app or at the branch window), to check that there have been no problems during the block. If unusual movements are detected, They must be notified as soon as possible.
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