Published on 08/19/24
Although virtual higher education provides resources for hundreds of professionals, the success of this training can be determined by how universities accompany the student.
Lima, August 19, 2024.- The Virtual Education has gained more ground in Latin America in recent years, but many institutions are still struggling with one problem: methods. It is known that virtual education faces significant dropout rates, either because of the difficulty of monitoring students or the impossibility of successfully implementing flexibility in study.
Student support, major online education
The reason for the shortcomings in providing virtual education may be due to the accelerated process of digital transformation that many institutions had to undertake in order to adopt this method. , and which leaves crucial points on which the success of the education depends on 100% online training.
“The speed barriers can be overcome by using advanced technology and a student-centered approach,” says Ferrán Calatayud Ventura, general director of BIU University, a US institution that trains professionals from around Latin America with retention rates of 90%.
When he analyzes his success story, he not only emphasizes flexibility, but also presence, something that seems like a paradox if we talk about distance education, but which ‘ get support.
“Personal presence is not just about being physically in the same place, but about being present in the educational process of the students, making sure that they feel that they have joined them, that they listening to them and receiving support in every step of their training,” explained Ferrán Calatayud Ventura. “This is essential because online education, without proper support, can be a lonely and frustrating process.”
Technology and flexibility for online education
What this presence means is, in fact, a human factor that goes hand in hand with the use of technology to successfully implement virtual learning. In addition to the need to have a 24/7 support team available that can adequately deal with the situation where students from all over the world and at any time access educational services, the quality of support must understand the unique needs of each student.
“When we see that there are students who have not been connected to classes for several days, we call and instead of questioning it, we ask how they are,” explained Ferrán Calatayud with support and constant intimacy.”
This close understanding goes hand in hand with understanding how a virtual student profiles in higher education, in postgraduate programs that allow graduates abroad, and preferred by professionals who have to combine their academic time with their work schedules.
From there comes the procedural part that institutions must implement. This is not just about providing material and leaving the student alone in the process, but rather trying to provide the maximum educational experience without being cramped and adversely affect the continuity.
In fact, each technique implemented corresponds to the model of each university. As for BIU University, a variety of synchronous sessions and asynchronous activities are managed, both group and individual. The sessions are recorded and students can play them if they are unable to attend.
“The combination of asynchronous discussion forums with synchronous chats allows not only to build a problem-solving mindset, but also the learning that is located in the volatile, uncertain, complex and ambiguous environments that is characteristic of the fourth industrial revolution in which we find ourselves. moving as a society,” said the expert.
Knowing how to identify, then, the needs of each student and provide close support can determine what knowledge they have in their professional training and have a positive impact on grades. a departure that virtual education has struggled with in recent years.
2024-08-20 05:08:46
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