What Can I Do If My Account at the casino is Suspended?

When players are looking for non GamStop casinos; what they want is the most fun and fun, but problems happen! Sometimes, your account can be suspended for various reasons. This may not have anything to do with you, but it could be a bug from the casino itself or even a software bug. So, most likely, do not panic. If you came here right after your account was banned at a casino we will inform you of the reasons for the ban and also tell you the best possible ways to resolve the situation.

Do Not Panic!

The first thing you should do is not be afraid at all! Don’t open the live chat window with support agents and start cursing in capital letters to the support agents. We are afraid to tell you that the support protocol followed in all casinos not on GamStop is that if the customer insults the support agents, they enjoy serving him until he presents an appropriate apology to them!

What Are the Reasons Why You Might End Up With a Banned Casino Account?

The first and most important thing you should think about right now is the reason for this ban, and in the next part of this post we will cover the most important of these reasons.

Third-party Blocking Software for Gambling Addicts

Gambling can become an addiction and often the person affected is not any longer aware of it. Therefore, under certain and very regulated circumstances, relatives of gambling addicts can have the gambling accounts of those affected in online casinos or in casinos (foreign) blocked.

But that’s not so easy. To do this, it must be proven that a player is endangering his financial existence. There may also be court orders of this type.

Non GamStop Casinos Are Blocked by the Player Protection System

As already mentioned above, the non GamStop casinos automatically check the behavior of the players. Not only does it attract attention when someone tries to cheat.

At least the reputable non GamStop casinos also notice high-risk behavior. In terms of player protection, it can then happen that you not only receive a warning about your risky gaming behavior, but also that the player account is – temporarily – blocked. This can prevent drifting into a gambling addiction and possibly save the players from financial ruin.

Network Blocking Against the Non GamStop Casino

Currently, the number of non GamStop casinos available is much more than it was five years ago. Although the competition between these sites is really excellent for gamers, it certainly makes the selection process more difficult and complicated. Therefore, when choosing a casino without GamStop, make sure that it has a license issued by one of the trusted gaming commissions such as the Curaçao Gambling Commission, the Malta Commission, the Alderney Commission, or even all three! This way, players can be on the safe side. If you find that a casino website is banned in your country, it is best to avoid it – no matter the reasons. It is possible that this website is not licensed to operate in the geographic area in which you reside or is prohibited by the government itself.

Non GamStop Casinos’ Bug

An error caused by the casino software or its staff can never be ruled out. The terms and conditions of all casinos without GamStop state that these errors can cause player accounts to be banned. However, this error must be corrected quickly in order for the player to recover their account and play back or withdraw their winnings.

Stagnant Accounts

If you do not use your account at a casino without GamStop for an extended period of time, your account may be closed and the winnings it contains will be forfeited as well. To avoid this, never leave your account idle. Moreover, most casinos without a GameStop will send you messages to play again.

My Account Has Been Banned – What Can I Do Now?

In general, the consequences of banning a player’s account depend on why the suspension occurred in the first place. In the simplest case, the problem can be resolved by contacting customer service, if the error is simple or if the error is from the casino’s side. If the account is banned due to misconduct on the part of the player, it also depends on the corresponding behaviour. If a player commits willful fraud, the account will likely be permanently suspended. Furthermore, the player’s credits and rewards will be confiscated to the relevant authorities.

How Can I Have My Suspended Non GamStop Casino Account Unlocked?

If it is not a temporary lock, you usually have to contact the customer support of the online casino to unlock the account. Depending on this, this can be done by phone, email or live chat.

If you have forgotten the password, there is usually a function to have new access data sent to an e-mail address.

However, final bans for serious reasons are probably just that – final. Ultimately, it is at the discretion of the casino who is allowed to play there.

Can I Have My Player Account Blocked Myself?

At respected non GamStop casinos, it is also possible to have yourself or your own account blocked. This is the so-called self-exclusion. This makes sense for those players who have realized that they are on their way to a gambling addiction or are already addicted to gambling.

A self-blocking can be requested – for each online casino individually – from customer support. However, there are also other ways to regulate your gambling behavior at many casinos before this step, for example by setting different limits.

How Can I Delete My Account at the Non GamStop?

In addition to blocking the account, it can simply be put on hold for a while – or deleted entirely. The procedures for doing this vary depending on the casino itself. For some there is a button on the website, for others this must be requested via customer support.