He water supply it is once again the best valued service, 8 points more than last year, while the dissatisfied decreased from 21% to 13%.
The new survey of the Observatory of Urban Services (OSUR) reflects 64% of satisfied citizens above the 61% registered the previous year.
The Basque Country and Navarre remain the autonomous communities with the highest number of citizens satisfied with their local services, while the Canary Islands worsen, only behind Andalusia. The Balearic Islands experienced the greatest increase in the perception of its public services, although it continued to be very close to the bottom of the ranking.
The results of this second edition of the Barometer are the result of an annual survey that seeks to reflect the opinion of the municipal public services of the citizens of the 30 most populous populations in the country: Madrid, Barcelona, Valencia, Seville, Zaragoza, Malaga, Alcalá de Henares, Alicante, Badalona, Bilbao, Cartagena, Córdoba, A Coruña, Elche, Gijón, Granada, L’Hospitalet de Llobregat, Jerez de la Frontera, Móstoles, Murcia , Oviedo, Palma de Mallorca, Las Palmas de Gran Canaria, Pamplona, Sabadell, Santa Cruz de Tenerife, Terrassa, Valladolid, Vigo and Vitoria. These are the evaluated services:
¿Y sewage treatment? That does not exist.
Why aren’t the citizens of the cities downstream of these municipalities asked about the state of the public channels? At least we would have an assessment of the degree of satisfaction of users who suffer from wastewater discharges.
In short, we still have a long way to go to make the invisible visible.
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