KOMPAS.com – Mobile banking application BCA error or experiencing interference and causing the customer to be unable to make transactions.
A number of netizens on Twitter complained about the problem or error of the BCA mobile banking or M-Banking service.
One of the complaints regarding the M-Banking BCA error came from the Twitter account @kurt_2718, on Wednesday (2/3/2022) afternoon.
“Mbanking bca Another error?” said the account owner’s tweet, which also included a screenshot of the error message on BCA mobile.
@HaloBCA BCA Mobile is having an error or what? Can’t be accessed continuously pic.twitter.com/jCzsJdflMT
— cinnamon roll (@xyifa) March 2, 2022
The keywords “Mbanking BCA” and “BCA Mobile” became trending topics on Twitter’s timeline.
As of Thursday (2/3/2022) the topic of “Mbanking BCA” was discussed more than 2,789 times and “BCA Mobile” was discussed more than 3,876 times.
Also read: There are lots of BCA Mobile Banking Errors, this is what BCA says about the cause
BCA management explanation
Regarding the problems experienced in the application mobile banking BCABCA provides an explanation regarding the problem with the BCA mobile application.
“We can say that the recovery and repair process is currently underway,” said Executive Vice President Secretariat & Corporate Communication BCA, Hera F. Haryn.
According to Hera, the recovery process was carried out to provide more optimal banking services for customers.
Hera said that if customers have problems or need information, they can contact call center BCA.
Halo BCA call center can be reached at 1500888.
Mobile banking error, BCA management apologizes
In addition, you can also contact BCA’s social media services, namely twitter @halobca or webchat via www.bca.co.id
Hera conveyed that BCA apologized for the problems that occurred.
“Regarding the problems with several BCA banking services, we apologize for the problems that occurred,” said Hera.
This is the explanation from BCA regarding the disruption to the BCA mobile banking application that was reported as an error.
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