Vodafone customers have had to live with disruptions since the weekend. In many places nothing worked at all with the Internet, landline telephony and TV.
Update from June 13, 10:50 a.m.: The mobile phone provider Vodafone has had massive disruptions since the weekend. On the portal allestoerungen.de On Tuesday morning (June 13th) there was another increase in the number of problem reports. The most affected cities were: Dortmund, Hamburg and Bremen. Customers are currently reporting disruptions and outages to landline/Internet, TV and telephone on the portal.
Like the web portal netzwelt.de reported, maintenance work is currently planned at Telekom, Vodafone, O2 & Co., where customers have to expect failures. Vodafone is currently planning to switch TV frequencies nationwide. In his breaking news board Vodafone reports impairment of the cable services Internet, telephony and television in Bochum and the surrounding area. In Saarland and Rhineland-Palatinate they report restrictions on cable TV.
Massive disruption at Vodafone: Customers report a total failure of the Internet and telephone
First report from June 12: Munich – Numerous customers of the mobile phone company Vodafone currently have no network. Internet, landline telephones and TV in particular failed throughout Germany. According to the portal Allestoerungen.de many Vodafone customers have reported problems since the weekend (June 10/11), with 70 percent being affected by the outage, the internet and landline network in particular.
Vodafone customers report problems with the Internet, telephone and TV – the service side is also not available
On Monday morning (June 12), the error reports on the portal shot up. In eleven percent of the cases there was even a “total blackout”. Vodafone customers from Munich, Berlin, Hamburg, Frankfurt, Dusseldorf, Dortmund and Essen reported most frequently to the portal because they had significant problems.
Meanwhile, Vodafone customers could not get help in the service portal. Because the attempt to log in online via smartphone, for example, ended with an error message: “We are currently working on making our services even better. Please excuse me if everything is not working yet. We’ll be back for you from Monday.”
However, the site also showed this notice on Monday morning (as of June 12, 11:22 a.m.). As before, Vodafone customers could not log in to the service page. It is unclear how long the disruption at Vodafone will last and how long customers will have to get by without the Internet.
Vodafone: Internet failure hits people in the home office hard – “Only possible via hotspot”
The ongoing Vodafone disruption is a major annoyance, especially for people who work from home. “Home office only possible via hotspot,” wrote a customer in a forum on the Vodafone website, where current disruptions can be noted. A Vodafone spokesman gave the answer when asked IPPEN.MEDIA indicate that nothing is currently known about major disruptions.
Most recently, Vodafone made headlines with price increases for existing customers. And mass layoffs and the loss of hundreds of thousands of customers have also recently been attributed to Vodafone.
#Customers #continue #report #total #internet #telephone #failures
