The “Time Travel – 80s & 90s Party” took place in the Arena Nova on Saturday evening. Thousands of visitors celebrated exuberantly there, but the day after there was a lot of criticism from the visitors. On Facebook it was said, among other things, “Rarely experienced such a badly organized event!” or “It was all a disaster, organization was terrible, was the last time” and “The worst organized event I’ve ever seen” were just some of the allegations.
Specifically, there are said to have been massive problems with the return of jackets, but the long waiting times at the bar also made many foam. “Only one bar for all visitors…waiting time for a drink about an hour,” said one party guest. But also the reimbursement of the money that had to be loaded onto a chip at the party was an issue.
solutions to problems offered
On Sunday he spoke up to the organizer “Platin Entertainment” and apologized: “There are not enough words that can describe how incredibly sorry we are for the events on the journey through time. Unfortunately, as young organizers, we overestimated ourselves and started the event with high motivation, but we overlooked a few things. A very big EXCUSE applies here to the cloakroom and bar situation. We were horrified when we saw the overwhelmed and unfortunately mostly uncooperative employees.”
You then took the escalating matter into your own hands, “after one employee after the other let us down and, as well as the individual situations allowed, dedicated themselves to the people and acted with passion.” Under the Anyone whose jacket was not found can contact the email address hello@platinentertainment.com.
Of course, all party guests would also get their money back, the organizer assured and also offered a solution on Facebook. “We made serious mistakes that we find difficult to forgive ourselves. But with this statement we want to show that we are learning from these mistakes and that this fiasco will not happen to us again,” said the organizers.
However, there were also many satisfied visitors: “We still had a lot of fun and will embark on a journey through time again,” wrote one young at heart.
