When waiting rooms are crowded and one nurse is busy triaging priorities, another is behind a screen to ensure no patient is waiting unduly if their condition requires a quick view. . Teams software is used.
Virtual pre-triage is in operation from 8 a.m. to 6 p.m. at the Chicoutimi emergency room, seven days a week.
The president of the Union of Care Professionals of Saguenay-Lac-Saint-Jean (FIQ), Julie Boivin, sees the new tool in a good light.
It’s really a big help because when there’s a lot of traffic, it allows the triage nurse to do some triage. Nurses who are in pre-triage see the waiting room. Otherwise, there would be no one watching them
she explained, in an interview on the show It’s never the same.
In addition, Julie Boivin believes that the measure allows, in the context of a labor shortage, pregnant nurses or nurses who have physical limitations to do the work without rubbing shoulders with sick people.
Maybe there will be little problems, we’ll see, but for now, it will help a lot
believes Julie Boivin.
For people less comfortable with technology, a receptionist will accompany them.
This way of doing things is in place in other hospitals in Quebec, in particular at the Center hospitalier de l’Université Laval (CHUL).
