Viral, Telkomsel Subscribers Must Upgrade Cards so that Signals Don’t Lose All

KOMPAS.com – A customer narrated video Telkomsel have to upgrade the card so that the signal is not lost and slow, viral on social media.

The video is as uploaded by the TikTok account this. Here’s the narrative:

“ALREADY ON CARD UPGRADE TELKOMSEL YOU HAVE NOT? UPGRADE YOUR CARD TO THE LATEST NETWORK FROM TELKOMSEL. BEFORE YOUR SIGNAL IS LOST AND SLOW. C’mon TELKOMSEL GRAPARI NEAREST TO UPGRADE YOUR CARD,” write the account.

The video upload has been popular on social media and has been liked by more than 13,000 people.

Is that true Telkomsel customers do you have to upgrade the card so that the signal is not lost and slow?

The following is an explanation from Telkomsel:

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Telkomsel explanation

To explain the viral upload, Kompas.com contact VP Corporate Communications Telkomsel Saki H. Bramono.

His party explained that changing the card or upgrade the card is only for customers whose card is not yet 4G.

“In order to ensure customer convenience and better connectivity quality, we continue to carry out socialization through various channels channel to customers to immediately change cards to USIM 4G and start using devices that support 4G,” said Saki, in an official statement received Kompas.comSunday (3/7/2022).

He explained, the program upgrade 3G to 4G/LTE networks are carried out regularly by prioritizing customer convenience.

Customer must do upgrade Telkomsel will contact the 4G card via the Robocall service.

Socialization related to necessity upgrade the card has been issued to customers since June in 86 cities or counties.

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Schedule and how to upgrade the card

To find out the schedule for the City or Regency to upgrade the card, you can listen to it through the official Telkomsel website at https://www.telkomsel.com/untungjadi4g

Scroll to the “Check 4G Network Upgrade Schedule in your city!” then select the area of ​​residence to see the schedule for upgrading or switching 3G to 4G/LTE services.

Next up, schedule upgrade the card will appear.

Here’s how to upgrade Telkomsel card for customers.

Quoted from Telkomsel, program upgrade It runs from February 8 to December 31, 2022.

As for how to upgrade, namely:

1. Customers come to:
   • Nearest GraPARI
   • The nearest MyGraPARI
   • Telkomsel booth Nearest outlet
2. Upgrade independently via the page https://www.telkomsel.com/untungjadi4g

If you have already upgraded the customer needs to activate the 4G settings on the device.

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