By Redacción PortalCruceros.cl
@PortalCruceros
Viking Ocean Cruises announced the details of his program Future Cruise Credit (FCC) after extending the suspension of operations until March 31, 2021.
“As a guest whose trip has been affected by these cancellations, we want to support you and protect your travel investment. Therefore, we offer a future cruise coupon of 125%. This bonus includes 100% of the money paid to Viking, plus an additional value of 25%, “said Torstein Hagen, president of the company.
In the letter sent to passengers, Hagen indicated that “when considering your options, the added value gives you the opportunity to improve your trip by choosing a longer itinerary; add an extension before and after the cruise; update the category of your stateroom; or even upgrade to a business class aircraft. In addition, all the coupons that you have applied to this reservation have been automatically restored, are valid for 24 months and are available for immediate use ”.
It should be noted that the 125% Future Cruise Credit is fully transferable, allowing it to be given away. In addition, it can be applied in the next 24 months to any river, ocean or expedition cruise and passengers who cannot use their coupon before the expiration date, can return it to the company, who will send a refund equivalent to the original amount paid to Viking.
“We remind you that if you use your coupon and rebook your cruise, with Viking or your travel advisor, before December 31, 2020, our Risk-Free Guarantee applies to your reservation. This means that you can change your plans up to 24 hours before departure, giving you the peace of mind and flexibility you need to make the best decision for you, ”concluded the president of the cruise line.
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