Victims of Unit Link Insurance AIA, Prudential, AXA Mandiri Hold Demo, Collect OJK Promise All

JAKARTAKOMPAS.com – The Insurance Victim Community again collects a promise from the Financial Services Authority (OJK) by holding a mass action in front of the OJK building on Tuesday (22/3/2022).

Insurance Victims Community Coordinator Prudential, AXA Mandiri and THATMaria Trihartarti said that her party wanted the two state institutions to be committed as promised in the beginning to help the community.

“The demo that we carried out today still has the same demands. We ask for support from the OJK and the DPR,” Maria said in her statement to the media in front of the OJK office, Tuesday (22/3/2022).

Also read: Demonstrated by Unit Link Insurance Victims, OJK: If There Is Fraud, Criminal Path Entry

Maria explained that her visit to the OJK office today is a form of request for this institution’s commitment in helping people who are victims of insurance company crimes.

This peaceful protest was carried out by carrying out three demands.

Also read: Unit Link Case Solution, Observer: Limit Sales Only to the Investment Literate Group

Three victim claims unit link to OJK

The first demand is that OJK immediately help return the victims’ money from three insurance companies, Prudential, AXA and AIA.

The second demand is a moratorium or abolishing unit links. Then, the third asked for an audience with the OJK and the three insurance companies.

Also read: Unit Link Insurance: Definition, Benefits, Risks, and Types

Maria explained that all of these demands were submitted before the OJK leadership, which is currently entering the transitional stage.

“We want the problems we are experiencing will not become a PR for the leadership of the OJK in the next period. This is where we want the demands and promises that have been conveyed at the Hearing Meeting at the DPR to be resolved, do not delay any further,” said Maria.

Also read: Prudential, AXA Mandiri, and AIA Deny Their Unit Links Are Banned from Selling in Banks

OJK’s Response

Meanwhile, OJK Spokesman Sekar Putih Djarot said that the settlement of disputes between customers and insurance companies that are bound by civil agreements can only be resolved by both parties.

This includes taking mediation outside the court or through the court.

“Including if there are allegations of fraud that are often echoed by customers against agents, because this has entered the criminal path which is of course the domain of the police’s authority,” Sekar said in his statement Tuesday (22/3/2022).

He said, OJK has firmly requested that insurance companies resolve problems with their customers, including calling 3 of its directors. Thus, customers are directed to go through mediation which is carried out through LAPS.

As long as this procedure has not been followed, although it is guaranteed by the law to express opinions, this demonstration does not solve the problem, because through this LAPS OJK has received a commitment from the insurance company in the form of a settlement.

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