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VanMoof e-bike repairs: Why customers are switching to other brands due to lengthy wait times

“With other e-bikes, those parts are easy to order, and you are done much faster.”© Photo Marcel Molle

Tjarda Kuyt

Yesterday at 7:33 PM

Oostzaan/Purmerend

Waiting months for a repaired VanMoof – if it can be repaired at all. Many customers are fed up and exchange the popular e-bike for another brand. Bicycle repair shops also see customers desperately walking in with their broken electric bicycle, which can no longer be repaired by the brand. “With other e-bikes, those parts are easy to order, and you are done much faster.”

2023-07-14 17:33:00
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