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Vaccination certificate: you cannot download it, we explain how to do it

Once the two doses of vaccine have been received, all you have to do is present your vaccination certificate which will be useful to participate in certain events from June 9, date of the implementation of the health pass.

The certification that you have received the two doses of the vaccine against Covid-19 could prove to be a precious sesame from June 9, with the implementation of the health pass. But it seems that many vaccinated French people still have difficulty obtaining this famous certificate.

Health insurance, which has recognized some delays due to the large number of requests, updated the procedure on Wednesday, June 2. If the process is generally carried out via the teleservice set up by the health insurance, it is also possible to contact a doctor or to resolve a connection problem on France Connect. We explain to you.

To obtain the certificate via health insurance

“Since May 27, 2021, all beneficiaries of a French health insurance plan can obtain their certified vaccination certificate, independently and securely, from the teleservice developed by Assurance Maladie https://attestation-vaccin.ameli.fr/“, indicates the site of Ameli.

To access it, you must connect to France Connect, the national authentication gateway that provides access to the service developed by the Health Insurance.

Here is the procedure to follow :

  1. From a smartphone, computer or tablet, go to the address https://attestation-vaccin.ameli.fr/. Then click on the button “Identify with FranceConnect”.
  2. Choose the personal account with which you want to connect.
  3. Click on the button “Continue on Vaccine Certificate – Health Insurance“to download it in PDF format.
  4. Save the certificate on the smartphone, computer or tablet and then print it or take a photo if you have downloaded it to a computer and you do not have a printer in order to have it in your phone. “Important: after each injection of a dose of vaccine, a new version of the certificate is available”, also specifies the site of the health insurance.

To integrate it into the “TousAntiCovid” application

The health pass will be available via the TousAntiCovid application. For many French people who have been vaccinated, the easiest way is to have the vaccination certificate directly on the application.

For this, “it is possible to add the certified vaccination certificate in the “My notebook” section of the’application mobile TousAntiCovid“, explains the health insurance site.

“All you have to do is flash the QR code on the right which appears on the certificate (document printed or displayed in pdf on the screen of a tablet, computer or other smartphone). It will then be automatically stored in the application “. In short, you must print it or display it elsewhere than on your phone to be able to add it to the application, if you downloaded the document to your own phone.

If you have other difficulties …

You may not be able to complete the procedure, and to explain it, the health insurance considers that the difficulties encountered are “the reflection of the seizures made in the Covid Vaccine tool, the information system used by health professionals for the traceability of vaccinations “, West France reports.

This may mean that the information relating to your vaccination was incomplete or submitted late to the Covid Vaccine platform, used by professionals.

In this case, the health insurance recommends to “get closer to the vaccination center or the healthcare professional who performed the injections in order to understand why (input delay, input error, etc.) provided with their administrative documents (Identity card, Vitale card) and any document given during their injections allowing the center or the professional to find the history of their vaccination (vaccination summary, etc.) “.

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