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NYCHA Mold Busters: Resources
Residents who have already contacted the NYCHA Customer Contact Center (718-707-7771) but still have concerns or complaints regarding mold/leaks and any associated repairs can contact the NYCHA Compliance Department at [email protected] or contact the independent court-appointed Ombudsperson Call Center (OCC) at 1-888-341-7152 or at ombnyc.com.
Public Housing NYCHA Mold Buster Program
new York City Mold Busters will advocate for you if your work order is not completed to your satisfaction. If you’re dealing with a mold issue, we recommend reaching out to the mold Buster through the Ombudsperson Call center (OCC) at www.ombnyc.com.Keep in touch with the OCC for updates about your work order.
Ten Years After NYCHA mold Repair Pact, Progress Is Tarnished by Delays
The average number of days to complete a mold work order is now 266, compared to 38 days in October 2019, according to NYCHA records. Under the terms of the settlement, NYCHA agreed to complete mold and leak work orders that require simple repairs within seven days, while work orders that need more complex repairs would be done within 15 days.Source
NYCHA Residents: Your Experience with Mold Remediation
NYCHA residents: what is your experience with the mold remediation process? Reach out to [email protected].
NYCHA Monitorship Report
In its latest report published in December, Jenner and Block, the law firm that serves as a federal monitor for NYCHA, found that the housing authority remediated or removed mold in the required five-day time period only 9 percent of the time between february and October 2024. U.S. Department of Housing and Urban Advancement (HUD) rules require mold to be removed on time 95 percent of the time.
SourceIt truly seems like the main issue here is a lack of trust and communication between Davis and NYCHA. Davis is understandably concerned about the mold returning and the potential health risks it poses to her and her daughter. She wants the source of the problem to be addressed before any cosmetic repairs are made. Here are a few suggestions that might help:
- Open Communication: NYCHA should have an open dialog with Davis about the remediation process, the challenges they’re facing, and the steps they’re taking to address the mold issue. They should also listen to her concerns and address them promptly.
- Transparency: NYCHA could provide Davis with a detailed plan of action, including timelines and milestones. This could help manage her expectations and build trust.
- Address the Source: Before painting, NYCHA should ensure that they’ve identified and fixed the source of the water leak that’s causing the mold. This is crucial for preventing the mold from returning.
- Health Considerations: NYCHA should consider the health implications of their work. If Davis is concerned about her and her daughter’s health, they might want to consult with a health professional to ensure their work won’t exacerbate any existing health issues.
- Follow-Up: After the remediation work is complete, NYCHA should follow up with Davis to ensure she’s satisfied with the work and that there are no further issues.
- Mediation: If the communication breakdown persists, a neutral third party could help mediate the situation and find a mutually acceptable solution.
As for the health impacts of mold, as Dr. Nosanchuk mentioned, the effects can vary greatly depending on the individual and the amount of mold present. It’s always a good idea to consult with a healthcare provider if you’re concerned about your health.It seems like there’s some repetition in the text you’ve provided.Here’s a cleaned-up version:
“some air pollutants you might recognize as hazardous,” said Clarke. “But we actually routinely see levels of air pollution that are orders of magnitude higher in some of these housing units.”
On NYCHA’s end,it says strides are being made to improve mold conditions,citing the creation of an Office of Mold Assessment and Remediation in 2018. This office is dedicated to monitoring response times and compliance.
NYCHA also launched the Mold and Leak Performance Scoreboard in the spring of 2022. This tool, which is updated twice a week, rates the housing authority’s performance using 11 metrics, such as the median number of days for both complete and incomplete mold. This oversight stems from a December 2013 lawsuit, Baez v. NYCHA, which claimed that the housing authority did not efficiently remediate mold or moisture for tenants with asthma, despite requirements at the state and federal levels.
!Mold in NYCHA’s Red Hook West Houses
Adi Talwar
A closet with water damage and mold in an apartment at NYCHA’s Red Hook West houses in 2022.
This version removes the repeated sentences and provides a clearer overview of the situation.The article discusses the efforts of the New York City Housing Authority (NYCHA) to address mold issues in its residences, particularly focusing on the improvements made as the establishment of the Ombudsperson Call Center (OCC) in 2020.Here are the key points:
- Improvements Sence 2020:
– An 84% reduction in the median number of days for NYCHA to inspect mold.
– A 14% increase in work orders scheduled with a set date.
– A 31% advancement in high-priority OCC cases resolved within 30 days.
– An 11-point increase in resident satisfaction.
- NYCHA’s Commitment:
– NYCHA is dedicated to performing the necesary work to provide residents with a mold-free home.
– The authority works with the court-appointed Ombudsperson Call Center,assisting over 16,000 residents with mold-related concerns and resolving 3,400 cases in the last year.
- Resident Experience:
– A resident named Davis reported that she was informed by an inspector that remediation will take place, possibly requiring her to relocate temporarily. She is awaiting further instructions from her case worker.
- Reporting Mold Issues:
- Residents can report mold issues to NYCHA through the Customer Contact Center (CCC) at 718-707-7771 or by creating a Mold Inspection work order via the MyNYCHA app.
– For existing concerns, tenants can contact the NYCHA Compliance Department at [email protected] or the OCC at 888-341-7152 or ombnyc.com.
- Contact Information for Media:
– To reach the reporter, contact [email protected].
– To reach the editor, contact [email protected].
– For reprint policies, visit City Limits’ reprint policy.The article highlights the progress made by NYCHA in addressing mold issues and provides clear guidance on how residents can report and follow up on their concerns.
NYCHA Residents: your Experience with Mold Remediation
NYCHA residents: what is your experience with the mold remediation process? Reach out to [email protected].
NYCHA Monitorship Report
In its latest report published in December, Jenner and Block, the law firm that serves as a federal monitor for NYCHA, found that the housing authority remediated or removed mold in the required five-day time period only 9 percent of the time between February and October 2024. U.S. Department of Housing and Urban Advancement (HUD) rules require mold to be removed on time 95 percent of the time.
Interview with NYCHA Resident
Q: can you describe your experience with mold in your NYCHA apartment?
A: Mold has been a persistent issue in my apartment. Despite multiple reports to NYCHA,the problem seems to recur. It’s not just about cleaning the visible mold; I believe the root cause needs to be addressed.
Q: how has NYCHA responded to your complaints?
A: initially, thay would send a team to clean the visible mold, but it would return within a few weeks. I feel like they’re only addressing the symptoms,not the source. I’ve been asking for a more thorough inspection and remediation, but it’s been a struggle.
Q: What would you like NYCHA to do differently?
A: I’d like them to focus on the source of the problem,whether it’s water leakage or poor ventilation. They should also communicate more effectively about the steps they’re taking and the timeline for completion. Trust is a big issue hear.
Q: Have you reached out to any external resources for help?
A: Yes, I’ve contacted Tatyana at City Limits for advice and support. She’s been very helpful in guiding me on how to navigate the system and where to find more information.
Q: What advice do you have for other NYCHA residents dealing with mold?
A: Don’t give up. Keep documenting everything and pushing for a thorough inspection. reach out to local media and organizations that can help amplify your voice. And always demand transparency from NYCHA.
Contact Information for Media
- To reach the reporter, contact [email protected].
- To reach the editor,contact [email protected].
- For reprint policies, visit City Limits’ reprint policy.
The article highlights the progress made by NYCHA in addressing mold issues and provides clear guidance on how residents can report and follow up on their concerns.
