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UNIVERSAL ASSISTANCE. How much is your peace of mind?

María Paz Jansana, commercial director of Universal Assistance for Chile, explained that “in addition to providing medical assistance in the event of Covid-19, from Universal Assistance we offer products that include coverage above the average, with attention for expenses of cancellation or interruption of travel , hotel expenses for convalescence and / or quarantine, travel expenses and family accommodation and expenses for flight rescheduling penalty, among others, without increasing the value for the passenger ”.

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María Paz Jansana, commercial director of Universal Assistance Chile.

AVL

Jansana highlighted that they are currently launching the campaign “How much is your peace of mind?”, With the idea of ​​exemplifying the high costs that can be caused by an accident or contracting a disease abroad. “At Universal Assistance we continue with our commitment to our client, for this reason we have tried to include in the new programs greater coverage at destination, especially to protect travelers who could contract Covid and require to be intubated in ICU or more serious situations occur. , beyond covering the quarantine in a hotel. Our commitment is total with the traveler ”.

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Access to VIP lounges

One of the latest innovations from Universal Assistance is the Vip Delay, a service that offers the possibility of acquiring a voucher –for programs with coverage over US $ 80 thousand– that will allow travelers to access VIP lounges at airports in everyone for free, in case of a delayed flight of more than 60 minutes.

How do I acquire the Vip Delay from Universal Assistance?

  • The purpose of this option is to add added value to all products with medical expenses greater than US $ 80 thousand in Latin America.
  • To access the benefit, the passenger must register the flight in the Universal Assistance app up to six hours before takeoff.

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