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Unintended Reactions in Online Therapy Sessions with macOS Sonoma’s Video Conferencing Function

October 15, 2023 22:18

macOS SonomaThere have been reports of cases where the newly introduced reaction function for video conferencing was unintentionally activated in the wrong situation, resulting in a frozen situation. What kind of accidents actually happened during online therapy sessions?

■Key points of this article that can be understood in 3 lines
1. New video conference reaction function introduced in macOS Sonoma.
2. There have been reports of cases where the app was activated unintentionally in the wrong situation, freezing the place.
3. A 3D effect can be displayed to fill a video frame using only hand gestures.

When the therapist asked if I was okay, fireworks went off.

macOS SonomaNow you can display 3D effects that fill the entire video frame using only hand gestures in video conferencing reactions.

It has been pointed out that while this function may be useful in regular video conferencing, it may lead to unexpected reactions in sessions where the situation is slightly different, such as therapy sessions.

This story actually took place during an online therapy session, but when a man was talking about his trauma, was it okay for the therapist to interrupt him? When I asked him about it, he did a thumbs-up gesture with both hands to show that it was okay.

Then, it seems that a large firework went up behind the man. Even though he had no intention of expressing such cheerful feelings, his reaction ended up being out of place, and the whole place froze.

Is the problem that it is turned on by default?

Please note that the video conferencing reaction feature in macOS Sonoma is turned on by default and can be activated unintentionally in FaceTime and many other video conferencing apps.

There is a good chance that Apple will take this point and change the specifications to turn it off by default, but it seems better to be careful for a while.

In addition to thumbs up with both hands, hand gestures that trigger 3D effects include “heart mark with both hands”, “peace sign”, and “horn sign with both hands🤘”, which each have a heart, balloon, laser, etc. It’s starting to come out.

Source:@mathowie@xoxo.zone/Mastodon via The Verge, Apple
(lexi)

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