who declared the tax with aitin number did not receive theadvance loan by child.reporter: viewer father offamily in contact concernedbecause he had not received thefirst payment of the loanchild tax.start investigating the networkssocial and more than a dozenfamilies told me the same thing.>> the other one took me, butthis has not come anything.reporter: from Wednesdaywe contacted the irs to knowwhat was the delay inpayments, we do not getanswer, and with the passing of theWe realized we didn’the was the only one.they all have something in common, they areundocumented families with andUS citizens whodeclare tax with a numberitin and that mostlyreceived this letter from thewhite house indicating that they wereeligible.>> they sent me this lettersaying where do we rate mywife and me,it’s not if you have to wait.why you have to do.reporter: today again todaywe asked the irs about whatfor eligible families,and they told us that they aremaking payments in augustincluding this month’s.>> not nothing else, a lotpeople.reporter: when reviewing thestatus of your payment on the pageirs website this is the messagethat some have seen.we consult with an experttax return forwhat reason has not reachedeligible individuals and wesaid the following>> that they have not made theirdeclaration of the years 2019 or2020.}other reasons whentaxpayers do not have a
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