Food delivery service from Uber Eats – © MARC HERREMANS – MEDIAHUIS
Around sixty food deliverers from the Uber Eats platform took action at the company’s headquarters in Brussels on Wednesday. Their wages have not been saved for five years, the deputies say.
Uber Eats food deliverers are demanding better pay and more respect for their work, according to a protest at Uber Eats headquarters in Brussels. The action is part of a two-day nationwide strike, which began on Tuesday and is organized by the Christian trade union ACV-CSC and the ‘Maison des Livreurs’. Suppliers from rival platforms Deliveroo and Takeaway.com were also present.
In concrete terms, the delivery drivers want a pay increase of 2 euros per trip and 0.5 euros per kilometer traveled. Uber Eats supplier wages have not been saved since 2019, “despite 20 percent inflation,” the deputies say.
“grey zone”
In addition, they also demand a right of reply in the event of complaints and subsequent dismissal. Until now, Uber Eats and Deliveroo can stop the platform application through which suppliers accept orders overnight. This is without any consultation with that delivery person.
“Even today, the providers are still working in a gray area between the status of a salaried person and an employee,” says Martin Willems, representative of ACV-CSC. From 2023, it has been considered that suppliers are employees, although companies have not applied this until today. In addition, they only receive 4.42 euros per delivery, “far below the minimum wage”.
“Salmon Reign”
For this reason, the activists also denounce the “inaction” of the federal government and the Minister of Labor Pierre-Yves Dermagne (PS). The federal government must take responsibility and respect workers’ rights, they say.
The action was aimed primarily at Uber Eats, although Deliveroo works with the same system. Takeaway.com suppliers are already employed as employees, they were only present out of solidarity with colleagues.
Actions were also taken in Aalst and Antwerp on Wednesday. Several barriers were also set up.
Uber said in a response on Wednesday that it takes the feedback from couriers seriously. “Today a small group of delivery drivers made their voices heard. We always take customer feedback very seriously and we always communicate with them, for example through roundtable discussions and our support team. Furthermore, the decision to cancel an account is never easy and is always taken under the guidance of at least two experts from our team,” a spokesperson replied.
2024-05-01 19:00:51
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