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“Twitter thunderstorm” at the fire brigade: A day dedicated to the emergency call in Leipzig
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By Christian Grube
Leipzig – Accidents, fires, assistance – if you need help quickly, dial 112. The phone number has been in the since 1991 European Union as a transnational emergency call in operation. In order to make the European emergency call better known, the EU Parliament decided in 2007 to make February 11 European Emergency Call Day.
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The fire brigade made several trips to locations throughout Leipzig on Friday – and documented each operation via Twitter. © News5/Grube
A survey showed that this is necessary: only an average of 25 percent of the population in the countries know 112 as an EU-wide emergency number. In Greece or Italy it was only five to seven percent, while in Poland and Finland it was 54 to 57 percent.
In Germany, countless professional fire brigades came up with the so-called “Twitter thunderstorm” on the occasion of February 11th. Missions, backgrounds and information are tweeted for more than twelve hours.
This should not only make the emergency call better known, but also show the work of the emergency services, but also the people in the background, reports spokesman for the Leipzig fire department Torsten Kolbe.
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Leipzig wants to make period products available free of charge!
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The fire brigade of the city of Leipzig is particularly active on this day. It’s amazing how many missions come together, Kolbe continues. “Across Germany, we were way ahead of the hashtag #112live today. There were definitely more than 112 tweets.”
One tweet read, for example, “Brand 3 – #Marienbrunn. A large number of rescue workers are on their way to the south of Leipzig. Callers report smoke from the 9th floor of a high-rise building.”
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She was called to a supposedly bigger fire, all the precautions had been taken… © News5/Grube
… but eventually it turned out that fortunately nothing worse had happened. © News5/Grube
Torsten Kolbe, the spokesman for the Leipzig fire department, is proud of his team’s performance throughout the day – and otherwise too. © News5/Grube
Citizens are enthusiastic and grateful for this great campaign
Two fire engines, police and rescue service made their way. A resident of a 16-storey prefab building noticed the smoke on the 9th floor. On site, the comrades rolled out hoses and entered the building. But there was no smoke.
Rather, it smelled like burnt food. Luckily there was no fire. A resident had probably had his food on the stove for too long and wanted to air it through the apartment door.
All clear for residents and for the fire brigade. The operation was one of the last of the Twitter storm – the work goes on, of course.
The spokesman is relieved that everything worked out so well and thanks everyone involved – a real team effort apart from the actual incident. But how does all this go down with the citizens?
“Really great, the citizens say thank you for the work and are amazed at what there is to report. At the same time, it is also great feedback for the people in the control centers. We tried to give them a face today. “
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