Under the administration of Elon Musk, Twitter is facing a series of changes, one of the most sensational is the sharp reduction of its workforce, including layoffs and resignations. Although there have been new signings, the squad is still small compared to previous times.
Currently, the social network is facing an increase in the volume of messages classified as hate speech. To contain this situation, Twitter is now evaluating the possibility of reducing the amount of content that is manually reviewed by moderators, to rely on an automatic moderation system.
Twitter will moderate posts using an automated system, according to a report
The proliferation of hate speech on Twitter, a symptom of how hectic the last few times have been, is something we can easily corroborate by reviewing trending topics every day. This thesis is supported by specialists in the sector, who in various cases have reported a substantial increase in this type of publication, which mainly revolves around political issues and again, issues related to Covid-19.
Elon Musk, owner and CEO of Twitter, under his current administration has been keen to capture his purpose of pursuing freedom of expression in this digital space. However, in order to preserve a “safe space” on the platform, potentially harmful content will now face restrictions on audience reach, rather than using simple user bans as before. Proof of how difficult it is to contain these situations is the reinstatement and subsequent suspension of Kanye West’s account a Twitter.
Today, Twitter is facing a number of questions from many of its partners, regarding its continued ability to moderate content that violates its content policies, and even establishing effective filters on illegal postings. Faced with this, one solution that the company is already outlining is to delegate an important part of the moderation work to an automated tool, as a way out of this administrative crisis. This possibility was This was reported by the Reuters agencywho point out that given the technical feasibility of implementing a tool capable of fulfilling such a task, this would be the way forward for the social network.
In this mode, users will be able to continue posting almost anything. However, the number of people this content may reach may be minimal if certain security requirements are not met. This visibility filter had been implemented on Twitter since before the arrival of Elon Musk, but its deployment has been minimal.
Specific cases, more delicate, controversial or subject to some type of appeal, will continue to be entrusted to human moderators, specially dedicated to resolving these situations.
