True launches a proactive operation to solve the SMS content problem, strictly controlling it, instructing content partners to step up strict prevention measures. Ready to invite customers to check and cancel paid SMS by themselves through the True iService app or call the hotline 02 700 8085.
Strictly control partner content There must be a confirmation process before applying for the service.
Recently, strict negotiations and announcements have been made for content partners to work with Proactive Protection and must strictly confirm customer application transactions. To further help take care of customers, if there is an accidental incident where they accidentally click on a pop-up advertising message or banner on a website, various applications will require a confirmation step before applying for the service again.
It is recommended to avoid visiting untrusted websites.
We recommend that customers avoid visiting unreliable websites, including gambling websites and pornographic websites. Pirate website to watch movies for free There is a risk of deceptive advertising messages, pop-ups, or banners appearing or being redirected to click to apply without the user knowing.
You can check the paid SMS yourself.
At the same time, we ask for cooperation from customers to check SMS that cost a fee by themselves through the True iService app. Select “Manage advertising SMS” to 1. turn off receiving advertising SMS and 2. check SMS that cost a fee. which will specify the sender and the price of service charge per time which customers can cancel by themselves immediately and will take effect in the next billing cycle
Invite customers to report the names of SMS senders. If there is an abnormal service charge, call the hotline 02-700-8085.
To help each other report abnormalities resulting from unintentional applications. and lead to sustainable solutions TrueRequesting cooperation from customers to contact the hotline. The center only accepts inquiries at number 02-700-8085 (free of charge from 9:00 a.m. – 6:00 p.m. every day) informing you of the names of such content partners. for the company to coordinate and operate with content partners who make mistakes and do not continue to strictly comply with the agreements
>
