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Trouble with Telephone and Internet? Check for Maintenance Work and Outages

TROUBLE October 16, 2023 at 2:40 p.m

The networks of Telekom, Vodafone, O2 and Co. are regularly maintained. This can lead to telephone and internet failures. There is currently work going on here.

Maintenance work can be a reason if there are problems with the internet or telephone. (Source: Ensuper /depositphotos.com)

Is your telephone, television or internet connection on strike? Then don’t panic. Sometimes this is just a temporary problem because your provider is currently carrying out maintenance work on the line. Information about this is not always transparent. We will therefore keep you up to date here about planned maintenance work at the major Internet providers in Germany.

1&1

Is there a problem with your 1&1 connection? Then this is currently not due to maintenance work. Because the provider from Montabaur has not announced any. But you can check with us whether there is currently a problem with 1&1.

German telephone

We currently have no information about maintenance work at the provider “Deutsche Telefon”. If you have problems with your connection, you can check with us to see whether the provider is currently struggling with a disruption. To do this, call up our fault status for “Deutsche Telefon”.

Deutsche Telekom

There is currently no maintenance work at Telekom. However, you can check our Telekom fault detector to see whether there are currently any restrictions at your location.

German fiberglass

Maintenance work is planned at Deutsche Glasfaser in October and November in the following regions:

Tuesday, October 10th, 12 a.m. to 6 a.m.: Failure of all services in Dülmen, Westerkappeln, Havixbeck, Nottuln, Roxel, Sending Wednesday, October 11, 12 a.m. to 6 a.m.: Failure of all services in Leiningerland, Frankenthal, Lambsheim-Heßheim, Neustadt on Weinstraße, Bocket, Edingen-Neckarhausen, Weinheim Thursday, October 12th, 12 a.m. to 6 a.m.: All services are canceled in Haimhausen, Vierkirchen, Hebertshausen, Neuching, Finsing, Bocket Thursday, October 12th, 12 a.m. to 6 a.m.: All services are canceled in Delbrück, Bentlake, Riege Friday, October 13th, 12 a.m. to 6 a.m.: Failure of all services in Erftstadt-Ahrem, Delbrück, Bentlake, Riege Friday, October 13, 12 a.m. to 6 a.m.: Failure of all services in Delbrück, Bentlake, Riege Monday , October 16th, 11 p.m. to Tuesday, October 17th, 6 a.m.: Failure of all services in Eschweiler Tuesday, October 17th, 12 a.m. to 6 a.m.: Failure of all services in Grafrath, Schondorf am Ammersee, Türkenfeld, Utting am Ammersee, Windach Wednesday , October 18th, 12 a.m. to 6 a.m.: Failure of all services in Sankt Leon-Rot and Rutesheim Thursday, October 19, 12 a.m. to 6 a.m.: Failure of all services in Brunnthal, Glonn, Hohenbrunn Friday, October 20, 12 a.m. to 6 a.m : Outage of all services in Calden-Weststufeln Tuesday, October 24th, 12 a.m. to 6 a.m.: Outage of all services in the greater Erding area Thursday, October 26th, 12 a.m. to 6 a.m.: Outage of all services in Büren Friday, October 27th, 12 a.m. to 6 a.m p.m.: Failure of all services in Bad Emstal Friday, October 27th, 12 a.m. to 6 a.m.: Failure of all services in Viersen / Bockert Saturday, November 7th, 12 a.m. to 6 a.m.: Failure of all services in Bavaria, Großhabersdorf, Ammerndorf, Oberasbach, Bronnamberg , Zirndorf-Wintersdorf Wednesday, November 8th 0:01 a.m. to 6 a.m.: All services outage in Otzenhausen / St. Wendel Thursday, November 9th, 12:01 a.m. to 6 a.m.: All services outage for a maximum of 60 minutes Friday, November 10th, 0 to 6 a.m.: Failure of all services in Verl Friday, November 17th, 12 a.m. to 6 a.m.: Failure of all services in Sassenberg-Füchtorf Tuesday, November 21st, 12 a.m. to 6 a.m. Failure of all services in Ostmünsterland / Billerbeck, Nottuln Thursday, November 23. November, 12 a.m. to 6 a.m. All services are out of service in Lower Saxony / Bad Bentheim, Emsbüren, Neuenhaus Tuesday, November 28th, 12 a.m. to 6 a.m. All services are out of service in Lower Saxony / Lingen Thursday, November 30, 12 a.m. to 6 a.m. All services are out of service in Ostmünsterland / Coesfeld, Dülmen-Rorup

If you have problems with the Internet, TV or landline in other regions, you can check whether disruptions have been reported to Deutsche Glasfaser.

The following maintenance work is pending at NetCom BW:

Monday, October 16th, 8 a.m. to 9:30 a.m. All services are canceled in Hohentengen-Völkkofen Monday, October 16th, 10 p.m. to October 17th at 6 a.m. All services are canceled in Ulm Tuesday, October 17th, midnight to 6 a.m p.m. Failure of all services in Kupferzell Wednesday, October 18th, 9 a.m. to 2 p.m. Failure of all services in Aulendorf Tannweiler Wednesday, October 18th, 10 p.m. to October 19th at 6 a.m. Failure of all services in Baienfurt Thursday, October 19th, 5 to 6 a.m. All services are canceled in Wört, Sagt.-Möhringen, Frankfurt Saturday, October 21st, 7 a.m. to 4 p.m. All services are canceled in Brühl-Altlußheim Saturday, October 21st, 9 a.m. to 5 p.m. All services are canceled in Frankfurt

NetCologne

We are not aware of any maintenance work for the NetCologne network. If you have problems with your connection, check our NetCologne fault detector to see whether other people are also complaining about difficulties.

O2

In addition to DSL connections, O2 also maintains one of the largest mobile networks in Germany. It’s loud here at the moment Overview of the provider no maintenance work planned.

If you still have problems with the landline, internet or mobile phone, this may be due to a disruption in the O2 network. Check the linked fault reporter to see whether other O2 fans are also reporting problems.

Vodafone

Vodafone is carrying out maintenance work on its system until October 9th. According to the provider, this could lead to disruptions to MeinVodafone, the web shop and customer service systems.

You can also check with us whether there is currently a Vodafone outage in your region.

wilhelm.tel

Especially in northern Germany, wilhelm.tel offers cable TV, Internet, telephony and mobile communications. Currently are loud Provider does not carry out any maintenance work on the network planned.

If you have any unscheduled problems, you can check with us to see whether wilhelm.tel is experiencing a disruption in your region.

Cable plus

Maintenance work will be carried out in Zurndorf until October 20th. Kabelplus will be carrying out maintenance work in Parndorf until October 17th. Corresponding work will also be carried out in Siegendorf until October 20th. However, these do not affect the entire town, but only selected streets. This also affects certain streets in Zurndorf until October 20th.

Bridge maintenance work: This way you still have internet and television

If the telephone connection at home is dead due to maintenance work, you can still make calls via cell phone. You can also use your smartphone to connect your PC to the internet until the maintenance work is completed. Hotspot is the magic word here. We’ll show you how to set this up on Android and iPhone in the following articles:

If you have an internet connection, you can also watch TV thanks to these live TV providers – you often don’t even pay a cent for this. We have summarized the best free TV apps for you in the linked article.

No maintenance work but still problems?

Problems with the Internet connection can have many causes. In our guide “DSL malfunction: Checklist for troubleshooting in the event of an Internet failure” we guide you step-by-step through the topic and explain how you can get your connection up and running again.

Is your internet connection working properly? Then it may also be that maintenance work on online services condemns you to remain offline. In another article we will inform you about maintenance work on popular online games.

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