9.2.2021
The Corona crisis has shown how important security is, writes Erika Krizsán, Managing Director of Insurance Factory, in the foreword to the “Insurance Trend Report 2021” just published by the company.
- Insurance Trendreport 2021
(Cover; Quelle: Insurance
Factory)
Insurance coverage was also sold during the pandemic, but differently, using technology, both in sales and in claims settlement. “New technologies are emerging, new (service) business models will be developed, including new forms of organization and M&A activities,” said Krizsán.
The “Trend Report” sees itself as an – internationally oriented – round-up of ideas and visions of where insurance can develop. Insurtechs, algorithms, chatbots and other digital helpers play a key role in various areas of the insurance value chain.
Several authors were involved in the 90-page report. It can be downloaded from a Insurance Factory website downloaded.
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