Claude Pointurier takes full advantage of the warmth of his house. But that was not enough to comfort him completely. His mind is occupied by the bad experience he had on November 15 at the Besançon hospital. On the day in question, severe pain blocked his left arm. “I was very scared because I had already had a stroke in the past. “
He calls for help. After a quick examination, they suspect the same as the patient and transport him to the emergency room. “I waited three hours before they took care of me,” he laments. “I would have had time to pass the weapon to the left. After that, I benefited from a good care and complete examinations in rheumatology, at 4e ».
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The staff took him there on a stretcher. He had undressed in the emergency room. A long shirt had been provided to him and his belongings, clothes, wallet and identity papers were placed under the stretcher, in a plastic bag. When he came out with the two doctors who had examined him, everything was gone. “They were as stunned as I was. I had nothing left. They took me back to the emergency room. “
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“I’m still traumatized”
Claude Pointurier asks for help. “They told me they didn’t have time and informed me that I could go back by taxi. I refused ! I had no money and nothing on my back, other than my underpants, my socks and the piece of cloth covering me. Monique, his worried wife, calls the emergency services at 8 p.m. “No one told me I could get my husband back, let alone informed that he no longer had any personal belongings. A nurse reassured me about her condition. It was not a stroke. She asked me to call back later because he still had an exam to take. That’s all. “
At 10 p.m., she made a phone call again and was poorly received by another caller. “Your husband is not the only patient here. I can’t tell you anything. The person then hung up. Tired of war, Claude Pointurier spends the night there, in an armchair. Later, another nurse finds him a stretcher on which to lie down. No news of his business. His wife did not find out what happened until the next day, November 16.
“Finally, the hospital attached an ambulance to drive me home. The paramedics had to ask for a transport voucher because I had nothing to pay. I came out almost naked. I am still traumatized. I think about my mishap every day. The direction of relations with users and quality took note of the theft. For my part, I filed a complaint and am in the process of redoing my papers. I would have liked the establishment to apologize for this inhumane behavior and compensate me. This is what I expect now. “
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