In addition, the sharing of information, in particular through market trends such as the business hotel barometer Led by EPSA, MKG & CDS Groupe, Xerfi’s market studies as well as the observatories led by In Extenso bring value to the industry and allow the various players, particularly for companies, to set up a travel policy in accordance with the data market and for hoteliers to display competitive rates.
Payment providers were also mentioned during the presentation. They play a huge role in the transparency equation. Indeed, it is thanks to payment that we can speak of a Reliable Audit Trail and that the business hotel marketplace becomes a real transparent agent. We are talking here about reconciliation of flows between the order and invoicing via payment.
In summary, transparency is being able to say what you gain and how. It also means respecting suppliers and sharing value within the customer’s ecosystem without markup and without bias. It is also this price transparency that establishes a bond of trust between the company, the travellers, the hotelier and the marketplace.
