Jakarta –
Trans Jakarta the implementation of a new system, i.e. a card can only be used for one passenger. The new system has caused complaints from all sides.
This new system is different from the previous one. Where is a card bus can be used for the crowd. Now, every TransJakarta passenger is required to do so touch And tap out.
TransJakarta Card Tap In and Tap Out Flow
TransJakarta Corporate Secretariat Division Head Anang Rizkani Noor said TransJakarta passengers must touch And tap out. Otherwise tap outthe card will be reset and the fare of the previous trip will be charged on the next trip.
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“If the customer does not paste the card even during boarding / disembarking, the consequence is that the card will be blocked. The customer has to perform a reset and the fare of the previous trip will be charged on the next trip,” said Anang, quoted by Antara. detik.comWednesday (5/10/2022).
Blocked cards can still be reused. To unlock the card, the customer’s card will be restored gate available at all TransJakarta bus stops and card stick tools (touch bus) in all non-BRT fleets.
The new system is considered complicated
One of the passengers, Sulis, said the determination touch And tap out at the TransJakarta bus stop is less effective. This is because he had to glue the card several times.
“It’s complicated now, so it takes too long,” Sulis said when he met her on the spot.
Another passenger named Amel said the same thing. According to him, the old card system made it easier to get on and off the bus stop.
“The card must be-faucet repeat many times this is what the line does guess the engine is broken, I don’t know what to dofaucet many times. Yesterday’s rules are better, ”Amel said.
The queue for the first day of application is contagious
He then recounted the first day (4/10) of applying the card at Pinang Ranti station. The queue winds from 5am WIB because many passengers are unfamiliar with the implementation.
“The new passerby is confused Like this, because I came to the fore (in the queue). I do not know much stuck the paper. (I) I had time stuck Also, you have to tap repeatedly, 3 times, when you go out, it’s easy, “Amel said.
“Yesterday around 06:15 WIB, it turned out that from 05:00 there was a queue up outside,” he continued.
The same opinion was expressed by a TransJakarta passenger named Sigit when he was met at the Kuningan bus stop. He prefers the old system to the 1 card for 1 passenger system.
“I think it is better if 1 card can be crowded rather than a card for one person. Because if the term can be crowded, the term can also be another obstacle or like me, for example yesterday I lost a card, I finally have loan people or can pay 5 thousand arrived that’s the goal, “said Sigit.
“If it is 1 person, one person cannot help others. Like yesterday I was helped, I lost my card, I wanted to go to Monday with mediocre money, the main problem was. If a card is crowded, it is easier, so there are no problems, “he added.
Sigit is a resident of Pasar Senen, Central Jakarta, working in Kuningan, South Jakarta. She commutes every day from Monday to Kuningan with TransJakarta.
Watch the video “TransJ’s New Policy Makes Queues Meander at Several Bus Stops”:
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