Passengers on the 1:30 p.m. EasyJet flight between Toulouse and Paris were tossed between the boarding lounge and the planes of the British company for more than nine hours without ever being able to reach the capital.
It is 9 p.m. on Monday March 21 when Sabine Aiach finally leaves the tarmac at Blagnac airport. This Franco-Israeli marketing director and columnist, like all the passengers on the Toulouse-Paris flight organized by the EasyJet company, spent a good part of the day between the boarding lounge and the cabin of two planes from the British airline.
Exasperated by the nine-hour wait and EasyJet’s hesitation, she ended up taking another flight at her own expense on Air France to reach Paris before returning to Israel, where she lives year-round: “I had gone in France to attend the commemorations in tribute to the victims of the attacks in Toulouse and Montauban. I showed up at the airport around noon. The flight to Orly was scheduled for 1:30 p.m. He never left. »
Nine hours of waiting
She recounts what happened: “We were initially told that we were 45 minutes late. I don’t worry about it more than that. We end up getting on the plane. We settle down. We hang around for an hour then we are informed that the plane has a technical problem on a flight computer. Here we go again for another hour of waiting without being given any water or food. Finally, we are informed that the breakdown is not repairable as it is. »
Back to square one at the departure lounge. Another plane is chartered but too small to carry all the passengers. EasyJet offers volunteers to take a later flight for 200 euros. Sabine Aiach chooses to board the small machine made available, thinking she can finally take off for the capital. He took it badly!
Once in the device, again, an hour of waiting. Before a final announcement that ends up showering the hopes of passengers. “Easyjet explained to us that the crew had flown too many hours during the day and that the aircraft could not leave by regulation…” breathes Sabine Aiach.
At the time its lines were published, La Dépêche could not reach the company to explain this imbroglio.
EasyJet details on the situation of the Toulouse-Paris Orly flight of March 21
“EasyJet confirms that flight EJU4026 from Toulouse – Paris Orly on March 21 has been postponed to the next day due to a technical problem on the aircraft before departure requiring a change of aircraft. Passengers disembarked normally in the terminal and received vouchers to eat in the terminal. A replacement aircraft was assigned to operate the flight but due to the accumulated delay the scheduled crew was no longer able to operate the flight as they had reached the legal maximum working hours. Hotel rooms were provided for passengers in need and the flight departed at 09:21 this morning.
In order to allow passengers to reorganize their journey, the company has also transferred several passengers, to the extent of available seats, on the EasyJet Toulouse-Paris Orly flight on the evening of March 21 and on the first morning flight of easyJet Toulouse-Paris Orly from March 22. »
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