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Thousands of accommodations can be made impossible by Booking’s delayed payment

They pointed out that the situation is critical: every second accommodation provider has been experiencing problems with the operation of the site for more than a month, and 80 percent of those affected have not been transferred by the global accommodation brokerage site for the last weeks’ accommodation fees to date. Moreover, 34 percent of respondents indicated that, according to the system, they owe the site. MTÜ is launching a legal aid service to support aggrieved service providers and initiate negotiations with the relevant authorities.

Referring to the summer maintenance of the financial system of the online accommodation booking platform, Booking previously informed the accommodation provider’s partners in a statement about the expected slippage of transfers and the restoration of the usual payment schedule after July 27.

Although booking.com transactions have started since then, after the deadline, accommodation providers continue to report stuttering customer service and late payments

– explained MTÜ.

According to the announcement, the agency launched a questionnaire survey on August 4 among accommodation establishments registered in the National Tourist Information Center to investigate the problem. The questionnaire has been returned by almost 6,000 people so far, the vast majority (79 percent) of private accommodations and other accommodations operated by family businesses. Almost half of the respondents so far find it difficult to operate due to the interruption, 80 percent complain that they have not received the accommodation fee from the accommodation agency until today.

It is outrageous and unacceptable that in a sector in which sales are now largely online, one of the dominant multinational players is trying to assert its dominance over small entrepreneurs, thereby endangering the livelihood of thousands of families. What’s more, he’s doing this right in the high season

– stated Zoltán Guller, the chairman of the board of MTÜ, according to the announcement. He added: MTÜ initiates negotiations with the relevant authorities, and launches a legal aid service for businesses in trouble. The victims’ questions were answered by the [email protected] will be received by e-mail.

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